http://www.jobsearch.co.uk http://www.jobsearch.co.uk/show_job.cgi?j=5530053&src=rss Help Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also desirable. Excellent communications and interpersonal skills and ability to work in a pressurised and focused]]> Fri, 19 Mar 2010 15:45:02 GMT http://www.jobsearch.co.uk/show_job.cgi?j=5517500&src=rss Help Desk Analyst with high level first time fix rate and excellent customer service skills required to join city based technical services company supplying support to a variety of clients, including prestigious investment banks, media houses and blue chip companies. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is]]> Tue, 16 Mar 2010 17:42:06 GMT http://www.jobsearch.co.uk/show_job.cgi?j=5835538&src=rss help desk experience? Then please read on! An opportunity has arisen to work for a top leading Bank here in the heart of the City providing 1st and 2nd line help desk support. We are looking for someone with previous help desk experience, financial background and knowledge of audio visual would be beneficial but not essential. More importantly we are looking for someone with a ‘can do’ attitude, a professional approach with excellent proficient telephone techniques. The perfect candidate]]> Wed, 17 Mar 2010 18:12:22 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6056270&src=rss help desk professionals to join their team to support their fundraiser. They are looking for an intelligent, organised and enthusiastic individual. The mission of the help-desk is to delight and inspire their entire member base, encouraging successful Online fund raising through sharing experiences and cultivating Online fund raising knowledge. Key responsibilities: * Supporting fundraisers on their fund raising efforts, providing guidance and advice * Dealing with the fundraisers/donors on the phone, by email and chat * Working to ensure the team]]> Mon, 15 Mar 2010 17:24:50 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6064442&src=rss Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training. ]]> Wed, 17 Mar 2010 17:35:47 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6069297&src=rss Help Desk Co-ordinator to work within the Customer Services team. You will be responsible for taking calls from clients to register faults within various buildings, logging calls, issuing jobs to contractors, creating detailed notes and providing financial reports using Oracle (system) for clients. The ideal candidate will have Help Desk/Customer service experience in a role where they have had to organise contractors to complete jobs or where they have had to log jobs and had to follow these through. Excellent communication skills and a positive]]> Fri, 19 Mar 2010 07:34:50 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6003879&src=rss Help Desk Support Engineer Our client is a dynamic IT Company who provides system support, development and IT consultancy for companies in the UK and across ]]> Fri, 19 Mar 2010 02:35:35 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6063690&src=rss Desk Analyst on a 6 month contract, for an immediate start. The pay rate will be £13 - £16 per hour depending on experience. The chosen candidate will provide front line (1st line) support via telephone and email, and must have experience of: Microsoft products including XP Desktops, MS Office Suite 2003, Active Directory, and Exchange / Outlooks 2003. Ideally, the chosen candidate will have had previous exposure ... , service desk or 1st line support, then please contact me ASAP using the details below. Premier Group is]]> Wed, 17 Mar 2010 16:01:18 GMT http://www.jobsearch.co.uk/show_job.cgi?j=5790873&src=rss Analyst / 1st Line Support / Service Desk Analysts sought by my client in based in Whitely, Hampshire to join their busy service desk supporting the IT systems of their IT sites in the UK. My client currently has a Service desk of over 20 people and they are looking for additional Helpdesk / IT Service Desk Analysts to join their very busy service desk providing 1st line support on retail & EPOS based systems to over 500 sites across the UK and parts of mainland Europe. To be suitable for this role you will have experience of working in an IT Service Desk / 1st line support]]> Thu, 18 Mar 2010 17:02:52 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6041758&src=rss Desk Analyst - Newbury - Telephone based - Exchange - Active Directory - Citrix - Application Support - Backup Exec - £18, 000 to £19, 000 + Excellent Benefits. My client is extending their already thriving Service Desk team and are looking for an experienced Service Desk Analyst to provide Tier 1 cover. The successful Service Desk Analyst will have at least 2 years experience in a similar ... are looking for career progression this is the role for you. The Service Desk Analyst will have the following ... analyst and constantly exposed to new technologies and training. Please send me your up to date CV]]> Thu, 18 Mar 2010 08:41:55 GMT http://www.jobsearch.co.uk/show_job.cgi?j=5986053&src=rss Desk Senior Analyst to provide resolutions to incidents within SLA, whilst providing an escalation point for incidents that cannot be resolved at first level ... Follow procedures relevant to job role To act as a strong mentor and guide to all Clients Service Desk Analysts Perform administrative duties such as account moves Provide technical documentation to enable Clients Service Desk Analysts to perform resolutions accurately Undertake visits to customer site as required Other duties as delegated by the Clients Service Desk Team Leaders Knowledge]]> Tue, 16 Mar 2010 12:24:47 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6060371&src=rss Desk Analyst who has proven in previous roles that have a high level first time fix rate and excellent customer service skills. The successful Service Desk Analyst will be required provide support to both investment banking and legal user groups, so ideally you will be from a corporate environment with a large and demanding user base. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. You will be supporting users in an XP environment, and have excellent knowledge of MS office]]> Tue, 16 Mar 2010 17:42:07 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6044508&src=rss Desk Analyst Location - Buckinghamshire 12 month contract Good rates Language Recruitment Services (LRS) is currently recruiting German speaking Service Desk Analysts for their client, an IT company based in Buckinghamshire. Responsibilities - Responding to a range of inbound telephone, email and service requests in a timely and customer focused manner - Providing first line support to users regarding software and computing platforms, trouble-shooting, solving issues to best of ability ... solver - Analytical and proactive - Strong IT skills (Microsoft OS, Desktops/laptops) 40 hour week]]> Thu, 18 Mar 2010 16:54:04 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6062712&src=rss desk analyst role is a customer facing role within the Service Desk. The RSL IT Service desk carry out ... and internal systems. The Service desk is responsible for all aspects of raised queries, issues or incidents throughout the lifecycle of each call logged. The Service Desk is required to be familiar with the concepts ... ; Knowledge of PC systems and IT hardware including Windows XP  Use Microsoft Windows Active Directory to administer users, groups and permissions  Service Desk ticketing systems, such as Service Desk ...  Demonstrate achieved proficiency in the tasks of Service desk and incident management at SFIA]]> Wed, 17 Mar 2010 13:20:51 GMT http://www.jobsearch.co.uk/show_job.cgi?j=5964134&src=rss Analyst to form part of a busy support team. Working closely with the IT Manager and System Administrator you will provide PC Support (Desktop, notebook, hardware and software issues). You will also be expected to provide training to users and technical documentation. Technical Support Key skills; * User Training and Documentation skills * Strong troubleshooting skills * Excellent telephone manner * Helpdesk Support, remote troubleshooting * Windows XP/Windows 7 and MS Office 2003/2007 (roll out of Windows 7/office 2007 in the next 12 months) * Case management]]> Mon, 08 Mar 2010 09:50:07 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6059755&src=rss Desk Assistant London based Hedge Fund manager A well respected London-based European focussed Hedge Fund manager investing in Equity and Credit Event Driven strategies is looking to hire a motivated desk assistant to support the Office Manager and marketing team. We are ideally looking ... ), coordinating travel schedules, managing the CRM database, and helping with ad hoc data requests Applicant ... experience in a desk assist role or similar * Highly motivated and able to work under pressure * Strong interpersonal skills and self confidence, able to liaise for and work with senior professionals * Good Microsoft]]> Tue, 16 Mar 2010 16:02:12 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6038991&src=rss Microsoft Technical Engineer - Cardiff - MS Server 2003 & 2008 - Active Directory - IIS - Exchange - SharePoint - SQL Server - £28, 000 to £30, 000 + Excellent Company Benefits. My client is one of the fastest growing ICT Service companies in Cardiff who provide services to a range of customers from Blue Chip financial organisations to SME's. We are currently looking for an experienced Microsoft Technical Engineer to provide 2nd and 3rd Line technical support with the following technologies ... - SharePoint & SQL Server - SAN storage technologies - ITIL Framework The experienced Microsoft Technical]]> Thu, 18 Mar 2010 08:44:21 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6006537&src=rss Help Desk Analyst with high level first time fix rate and excellent customer service skills ... corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required ... remote tools is also desirable. Technical Skills: XP Microsoft Picture Manager Microsoft FrontPage 2000 / 2003 Microsoft Access 2000 / 2003 Microsoft Visio Professional 2000 / 2003 Microsoft Visio Standard 2000 / 2003 Microsoft Project 2000 / 2001 / 2003 Microsoft Office Professional 2000 / 2003 Adobe Acrobat Reader 8 / 9 Microsoft Outlook 2000 / 2003 Microsoft Office Standard 2000 / 2003]]> Mon, 15 Mar 2010 17:00:57 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6033294&src=rss Microsoft Dynamics CRM Consultant Required!! My Client seeks an experienced CRM Consultant with the following must have skills and experience. Min of 3 years of hands-on commercial Microsoft Dynamics CRM experience Dynamics CRM V3 & V4 Functional Knowledge of CRM, SQL and Workflows Full Project life cycle experience Good customer facing skills ]]> Mon, 08 Mar 2010 16:25:27 GMT http://www.jobsearch.co.uk/show_job.cgi?j=6048575&src=rss Microsoft Dynamics, IBM, Oracle, Siebel, TIBCO, Genesys Labs, Interactive Intelligence. They have a 20+ year track record in customer management, contact ... £multi Bn revenue organisation. Job Role and Responsibilities Sell Microsoft Dynamics CRM ... Skills   Previous experience of selling Microsoft Dynamics or a close competitor product is]]> Fri, 12 Mar 2010 11:20:41 GMT