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Help Desk Analyst / Banking
- Recruiter :
- palm mason
- Salary :
- £15 to £250 per day
- Location :
- London
- Description :
- Candidates must come from a recent investment banking background to apply. A top tier city based bank require a proven Help Desk Analyst to act as 1st line support/ first point of contact for all IT related issues. The successful candidate will be responsible for logging high volume of calls received via telephone/email also dealing with traders on a daily basis, covering at least 400-500 emails/calls per day. You will resolve any support issues, responsible for the creation of new starter accounts using Active Directory etc. Applicants will assist with procurement of software, process leaver accounts, assisting
- Posted on :
- 10/03/2010
Technical Help Desk Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- City of London
- Description :
- Help Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also desirable. Excellent communications and interpersonal skills and ability to work in a pressurised and focused
- Posted on :
- 12/03/2010
1st/2nd Line Help Desk Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- City of London
- Description :
- Skills: Max 1000 Characters Help Desk Analyst with high level first time fix rate and excellent customer service skills required to join city based technical services company supplying support to a variety of clients, including prestigious investment banks, media houses and blue chip companies. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is
- Posted on :
- 09/03/2010
Charity Fundraiser Help desk Avisor
- Recruiter :
- Secretaries Plus
- Salary :
- £18,000 to £20,000 per year (benefits and bonus)
- Location :
- London
- Description :
- A well know and highly reputable charity is looking for experienced help desk professionals to join their team to support their fundraiser. They are looking for an intelligent, organised and enthusiastic individual. The mission of the help-desk is to delight and inspire their entire member base, encouraging successful Online fund raising through sharing experiences and cultivating Online fund raising knowledge. Key responsibilities: * Supporting fundraisers on their fund raising efforts, providing guidance and advice * Dealing with the fundraisers/donors on the phone, by email and chat * Working to ensure the team
- Posted on :
- 15/03/2010
IT Help Desk Support Engineer - West End
- Recruiter :
- TTR UK Limited
- Salary :
- £24,000 to £29,000 per year
- Location :
- London
- Description :
- IT Help Desk Support Engineer Our client is a dynamic IT Company who provides system support, development and IT consultancy for companies in the UK and across
- Posted on :
- 12/03/2010
SERVICE DESK ANALYST - DUTCH SPEAKING
- Recruiter :
- Swan IT
- Salary :
- £18,000 to £20,000 per year (+ BENEFITS)
- Location :
- Glasgow
- Description :
- Service Desk Analyst - Dutch speaking - Glasgow - 12 month fixed contract My client are currently putting together a large team of Service Desk Analysts to provide technical support to customers in the UK and Holland. The Service Desk analyst will need to be bi lingual, speaking Dutch and English. The Service Desk analyst will come from a technical IT background, ideally the Service Desk Analyst will have ... or Desktop Support. The successful Service Desk analyst will need to be comfortable providing technical IT support to customers over the phone and via email, the Service Desk analyst will need experience
- Posted on :
- 11/03/2010
2nd line Service Desk Analyst
- Recruiter :
- Technical Resources Ltd
- Salary :
- £27,000 per year (Excellent)
- Location :
- Windsor
- Description :
- 2nd line Service Desk Analyst Windsor Salary £27, 000 Our client a leading IT Managed services company require an experienced 2nd line Service Desk Analyst to providing 2nd line support to company ... ) 2nd line Service Desk Analyst Windsor Salary £27, 000 ... management. * To undertake ad hoc projects and tasks as directed by the Service Desk manager. * 2+ years experience in customer/user orientated IT support * Remote support * Windows XP, Microsoft Active Directory ... .11) * ITIL environment (desirable) Qualifications * Evidence of Microsoft training or certification
- Posted on :
- 15/03/2010
Service Desk Analyst
- Recruiter :
- Austin Fraser
- Salary :
- £18,000 to £19,000 per year (Excellent Benefits)
- Location :
- Newbury
- Description :
- Service Desk Analyst - Newbury - Telephone based - Exchange - Active Directory - Citrix - Application Support - Backup Exec - £18, 000 to £19, 000 + Excellent Benefits. My client is extending their already thriving Service Desk team and are looking for an experienced Service Desk Analyst to provide Tier 1 cover. The successful Service Desk Analyst will have at least 2 years experience in a similar ... are looking for career progression this is the role for you. The Service Desk Analyst will have the following ... analyst and constantly exposed to new technologies and training. Please send me your up to date CV
- Posted on :
- 10/03/2010
Service Desk Senior Analyst
- Recruiter :
- Hensler Associates Limited
- Salary :
- £18,000 to £24,000 per year
- Location :
- Northamptonshire
- Description :
- My Client is looking for a Service Desk Senior Analyst to provide resolutions to incidents within SLA, whilst providing an escalation point for incidents that cannot be resolved at first level ... Follow procedures relevant to job role To act as a strong mentor and guide to all Clients Service Desk Analysts Perform administrative duties such as account moves Provide technical documentation to enable Clients Service Desk Analysts to perform resolutions accurately Undertake visits to customer site as required Other duties as delegated by the Clients Service Desk Team Leaders Knowledge
- Posted on :
- 10/03/2010
Support Desk Analyst
- Recruiter :
- Witton Recruitment - Cirencester
- Salary :
- None specified
- Location :
- Gloucestershire
- Description :
- Marlborough, then latterly moving to work in the Cirencester area within the Managed Service Desk. The role is working on the Managed Service Desk is a targeted growth area, offering an external support desk ... (System i and Series X), Microsoft, and Cisco. This support can be in the form of telephone support ... *Installation of pre-built equipment *Promotion and enhancement of the Service Desk. To include on site audits and technical drawings *Call logging and Service Desk administration *Ad hoc projects *Customer care internally ... Desk operations, ITIL knowledge desirable. *Content to work flexible hours and cover out of hours
- Posted on :
- 12/03/2010
Service Desk Analysts
- Recruiter :
- Intelliteach Ltd
- Salary :
- £23,000 to £28,000 per year
- Location :
- London
- Description :
- Intelliteach is the world's largest legal specific service desk company. We provide service desk support to over 80, 000 law firm users in 20+ countries. We require IT Service Desk Analysts to join our expanding team in our newly opened London office. You will provide 1st and 2nd line support remotely via telephone or email. You will log, track and own the query through to resolution, escalating when necessary. Skills and qualities required: - Excellent customer service and interpersonal skills are essential. - Previous experience working in a law firm - Good understanding of applications (especially MS Office
- Posted on :
- 18/02/2010
Service Desk Knowledge Analyst (Wiki)
- Recruiter :
- Kite Resourcing
- Salary :
- £200 to £220 per day
- Location :
- City of London
- Description :
- Service Desk Knowledge Analyst (Wiki)- £220 per day - London My client a leading financial institution is currently looking for a Service Desk Knowledge Analyst. The Service Desk Knowledge analyst will be responsible for creating the new Service Desk Knowledge Base, that will be the definitive point of knowledge for all 1st line teams, ultimately being accessed by LTD Service Desk, SA Support teams and IT Operations. The Knowledge Analyst will be tasked with collating the knowledge that is available ... for the creation of the commonly themed pages. Co-ordinate training of Service Desk analysts to use Wiki
- Posted on :
- 09/03/2010
German speaking Service Desk Analyst
- Recruiter :
- Language Recruitment Services.
- Salary :
- Good rates
- Location :
- Buckinghamshire
- Description :
- German speaking Service Desk Analyst Location - Buckinghamshire 12 month contract Good rates Language Recruitment Services (LRS) is currently recruiting German speaking Service Desk Analysts for their client, an IT company based in Buckinghamshire. Responsibilities - Responding to a range of inbound telephone, email and service requests in a timely and customer focused manner - Providing first line support to users regarding software and computing platforms, trouble-shooting, solving issues to best of ability ... solver - Analytical and proactive - Strong IT skills (Microsoft OS, Desktops/laptops) 40 hour week
- Posted on :
- 11/03/2010
Service Desk Analyst
- Recruiter :
- Witton Recruitment - Cirencester
- Salary :
- None specified
- Location :
- Gloucestershire
- Description :
- work. *- Mentoring and training Network Level 1 Analyst, where appropriate. The successful
- Posted on :
- 12/03/2010
Service Desk Analyst
- Recruiter :
- Hart Recruitment
- Salary :
- £18,000 per year (£up to £18,000)
- Location :
- Birmingham
- Description :
- A position has arisen for a Service Desk Analyst, working for a national distribution company on a 6 month temporary contract to cover maternity
- Posted on :
- 12/03/2010
IT Trainer/Support Desk Analyst
- Recruiter :
- Bolt Burdon Solicitors
- Salary :
- £22,000 to £25,000 per year
- Location :
- Islington, North, London
- Description :
- We are looking for an IT Trainer/Support Analyst to form part of a busy support team. Working closely with the IT Manager and System Administrator you will provide PC Support (Desktop, notebook, hardware and software issues). You will also be expected to provide training to users and technical documentation. Technical Support Key skills; * User Training and Documentation skills * Strong troubleshooting skills * Excellent telephone manner * Helpdesk Support, remote troubleshooting * Windows XP/Windows 7 and MS Office 2003/2007 (roll out of Windows 7/office 2007 in the next 12 months) * Case management
- Posted on :
- 08/03/2010
Microsoft Developer
- Recruiter :
- IBM
- Salary :
- £40 to £50 per hour
- Location :
- South East
- Description :
- Large Blue Chip Client requires a Microsoft Developer to join their team for a 6 month contract. Suitable candidates must be available immediately as client requires interviews immediately and a start date of 12/03/2010. Essential Technical Skills / Experience: Extensive experience developing using Microsoft SQL Server 2000/2005 and Microsoft ASP.Net (visual basic) web applications Desirable Technical Skills / Experience: Experience of developing
- Posted on :
- 09/03/2010
Microsoft Enterprose Solution Architect
- Recruiter :
- Austin Fraser
- Salary :
- £60,000 to £100,000 per year
- Location :
- London
- Description :
- Microsoft Enterprise Solution Architect, London, Permanent, Immediate. An excellent opportunity to work for a leading Microsoft Gold partner delivering Microsoft solutions to the highest level. In depth knowledge of Dynamics CRM, SharePoint and BizTalk is required with a biased towards Dynamics CRM ... at the "Top of their Game" in delivering functional/technical specifications across the Microsoft stack. You ... Microsoft Gold Partner delivering enterprise level projects. This role has potential to progress through to Director level so applicants must also be keen to help shape the strategy within the company and be highly
- Posted on :
- 10/03/2010
Helpdesk Support Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Manchester
- Description :
- Help Desk Analyst with high level first time fix rate and excellent customer service skills ... corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required ... remote tools is also desirable. Technical Skills: XP Microsoft Picture Manager Microsoft FrontPage 2000 / 2003 Microsoft Access 2000 / 2003 Microsoft Visio Professional 2000 / 2003 Microsoft Visio Standard 2000 / 2003 Microsoft Project 2000 / 2001 / 2003 Microsoft Office Professional 2000 / 2003 Adobe Acrobat Reader 8 / 9 Microsoft Outlook 2000 / 2003 Microsoft Office Standard 2000 / 2003
- Posted on :
- 15/03/2010
HP Accredited Engineer Server Security Cleared
- Recruiter :
- Greythorn IT
- Salary :
- £150 to £250 per day
- Location :
- City of London
- Description :
- Are you an HP accredited engineer? Do you hold the following accreditation's? HP ProLiant ML/DL Servers HP ProLiant ML/DL Servers Service Qualification HP Blade System Are you Security Cleared? Opportunity to work in a HP accredited environment, you will be performing a variety of tasks that include. BAU support for end users Builds and Racking Server roll out Software roll out and testing Break Fix ... and posses the ability to re-assure people that you will fix the problem. Technical: Microsoft 2003/2008 HP Accreditation & Security clearance as above CV's Please Greythorn Ltd is acting as an Employment
- Posted on :
- 11/03/2010
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