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Technical Support Consultant (Second Line)
- Recruiter :
- Service Works Group
- Salary :
- £25,000 to £28,000 per year
- Location :
- London
- Description :
- Technical Support Consultant (Second Line) for International Software Provider Salary £25k - £28k depending upon experience plus benefits International Facilities Management software provider seeks an experienced Technical Support Consultant for its office in London, SW15. The chosen candidate will have 3+ years practical experience working as a Service Desk Analyst / Technical Support Consultant, ideally in second or third line support roles, delivering problem resolution to tight timescales. You will be a ... , but not essential, as is experience of supporting database products. If you have the relevant experience
- Posted on :
- 18/03/2010
Technical Support Engineer
- Recruiter :
- Leaders Recruitment
- Salary :
- £20,000 to £25,000 per year
- Location :
- Aldershot, Hampshire
- Description :
- , network configuration and IPV4 as it applies to Windows desktop environments generally * MySQL table ... closely with Helpdesk personnel to analyse, diagnose, resolve and/or escalate user problems arising from ... additional responsibilities; * Provide support for installation and roll-out of internet-based software running on Microsoft Windows platforms. * Provide high-level technical consultancy to clients, such as product installation and configuration * Monitoring support call resolutions with line manager and 1st line support staff * Assist with management of software releases from development staff to customers
- Posted on :
- 15/03/2010
1st line Support Analyst
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £16,000 to £17,000 per year (£17,000 + Benefits)
- Location :
- Guildford, Surrey
- Description :
- My industry leading client is currently recruiting for a number of 1st line Support Analysts to work form their Guildford office. Working as part of a busy support desk you will apply your technical knowledge and excellent customer service skills to resolve and log customer incidents. When appropriate you ... and enthusiastic approach to work, strong communication skills and excellent customer service skills. It is preferred that you have worked as part of an IT Helpdesk and are confident dealing with customer issues and faults. Due to the fact that you will work late shifts it is essential that you have your own transport.
- Posted on :
- 15/03/2010
Banking Helpdesk Support Analyst
- Recruiter :
- Penta Consulting
- Salary :
- £18 to £20 per hour
- Location :
- London
- Description :
- Prestigious financial organisation in the London urgently requires a Helpdesk Support Analyst to act as the first point of contact for all IT related issues onsite. It is essential that you have experience of working in the Financial/Banking sector and have experience sporting traders. You will be responsible for logging calls received via the telephone and email, to the relevant support teams. Resolving issues where possible at first point of contact (i.e. password resets, account locks outs etc ... will have a good all round technical understanding and administration skills (including Active
- Posted on :
- 18/03/2010
Service Delivery Manager
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £35,000 to £45,000 per year
- Location :
- Hampshire
- Description :
- , Customer Satisfaction Manager, Quality Manager, SLA, CSAT, Reporting, Technical Support, TSE, NOC, NMC, SOC ... and sales and marketing, our fully trained consultants take the time to understand completely candidates ... Service Delivery Manager (Support Services), Hampshire, £35-45k - Service Delivery, SLA, Support We are a global leader within the network security market with the aim of becoming a $2billion ... by the NASDQ as 'One to watch'. Following the successful growth of our EMEA support function we are now ... and delivery on the operational processes and deliverables required to ensure the success of our support
- Posted on :
- 16/03/2010
Dutch Speaking IT Helpdesk Support
- Recruiter :
- Language Recruitment Services.
- Salary :
- £19,000 to £21,000 per year
- Location :
- Hounslow, Middlesex
- Description :
- Dutch Speaking It Helpdesk Support Officer Our client, a high-profile multinational organisation spanning multiple territories, is seeking a Dutch-speaking IT Helpdesk Support Officer. Language Recruitment services is acting on behalf of our client to recruit for the following duties: * Provide updates as needed to the customer * To ensure cases are allocated to the most appropriate 'next step' * To perform technical escalations in line with company procedure. * To liase and refer issues to correct/relevant entities * Document all troubleshooting and case management actions * Excellent customer skills
- Posted on :
- 17/03/2010
Bi-Lingual Helpdesk Analyst (French and English Speaking)
- Recruiter :
- Plan-Net Services
- Salary :
- £Excellent
- Location :
- London
- Description :
- service, helpdesk or IT environment. Graduates with work experience will also be considered. Skills ... Bi-lingual French Helpdesk Support analyst required to support users in French and English by telephone and email for city based client. This role would be ideal for someone with a strong background in customer service seeking a new career challenge in IT. The ideal candidate should be passionate and enthusiastic about IT with excellent organisational and problem solving skills. The ability to work ... Evidence of IT skills training (EDL, HND etc) Apply now for immediate interview.
- Posted on :
- 18/03/2010
Head of Technical Support / Senior Support Manager
- Recruiter :
- Spencer Rose
- Salary :
- Excellent
- Location :
- Hampshire
- Description :
- My client, a global leading financial institution, is currently seeking Head of Technical Support / Senior Support Manager to run a new combines team. This will include managing 8 direct reports who are responsible for running over 80 support engineers. The Head of Technical Support / Senior Support Manager will ... the technical support model to meet short, medium and long term plans. The position will also require ... production support environment and experience of managing large complex multi -functional support teams. In ... report directly into the organisations senior management executive team. It will be highly advantageous
- Posted on :
- 15/03/2010
Application Support Specialist
- Recruiter :
- Tindall Resourcing
- Salary :
- £35,000 to £45,000 per year (GBP 35 - 45K +Benefits)
- Location :
- Reading, Berkshire
- Description :
- Spanish language it is a definite advantage. The Application Support Specialist, Technical Support ... An exciting opportunity for an experienced Software Application Support Specialist or Technical Support Specialist to join a global software house delivering software and systems for the Healthcare sector. The successful Application Support Specialist / Technical Support Specialist must have over 5 years commercial Software Application Support experience to 2nd level support or above and be expert in troubleshooting complex technical problems across Applications, Platforms (Windows and/or Unix, Linux), Networking
- Posted on :
- 19/03/2010
Technical Support - Reconciliations Systems - Frontier, Cashfac
- Recruiter :
- EBHR Ltd
- Salary :
- £25,000 per year
- Location :
- Chelmsford, Essex
- Description :
- Technical Support - Reconciliations Systems- Frontier, Cashfac Leading financial services company has an opening for a Reconciliations Technical Support professional. Reporting to the Reconciliation Support manager, you will be responsible for delivering a high quality service, to both internal and external customers. The Reconciliation Support team has responsibility for ensuring that all systems used ... with third party providers to support Cash and Asset Reconciliation Managers; identification of technical ... : maintenance of all bespoke Microsoft Excel and Access tools used to support reconciliation and client money
- Posted on :
- 10/03/2010
Commercial Finance Manager - Retail
- Recruiter :
- Hudson
- Salary :
- £50,000 to £70,000 per year (20%-30% Bonus, Car (BMW 3 or 5 Series))
- Location :
- Newcastle-Under-Lyme
- Description :
- . Purpose of the Role Support Channel Sales Directors in the delivery of all business channel profitability targets within an effective control environment. Build effective business cases for sales growth ... Retail / Finance/ Online Retail / Sales / Manager / Commercial Phones 4u is the UK's fastest growing independent mobile phone retailer. Since opening their doors to customers in 1996, Phones 4u have expanded across the UK and Northern Ireland resulting in a network of more than 450 stores. In addition ... -Under-Lyme and it's here that you get to be part of this successful results driven team. In 2008, Phones 4u won
- Posted on :
- 17/03/2010
2nd / 3rd Line Technical Support - Citrix / VMware
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £25,000 to £30,000 per year (£25-30k pa)
- Location :
- Huntingdon, Cambridgeshire
- Description :
- providing lunchtime, holiday and sickness absence cover to other Technical Support desk colleagues. Help to build stronger technical skills within the team by sharing knowledge and skills - both practically and by maintaining the technical knowledge database. Work with the team to ensure that call times are recorded ... The Support Engineer will: Increase the amount of positive customer feedback by acting as a point of escalation for complex issues on the Technical Support desk and resolving 2nd and 3rd line ... the Technical Support desk team by keeping customers informed at all times and closing calls upon resolution of
- Posted on :
- 15/03/2010
Network TAC Engineer
- Recruiter :
- Hensler Associates Limited
- Salary :
- £38,000 to £42,000 per year
- Location :
- High wycombe, Buckinghamshire
- Description :
- As a TAC Engineer your main responsibilities will be to provide technical support for Cisco, Nortel ... customer needs in line with contractual SLA's Providing technical support to Partners and/or Customers for leading vendors technologies, products, and/or solutions Provide 3rd line technical support to UK wide ... -to-date with new technology products in order to provide support as soon as they are launched to the market Provide on-site consultancy and project services to our customers when required Technical Skills ... and regular updates are delivered to the end user for the during of the incident Strong knowledge of IT
- Posted on :
- 16/03/2010
SALES OFFICE ADMINISTRATOR
- Recruiter :
- Online Resourcing
- Salary :
- £20,000 to £25,000 per year (circa £25,000 dependant upon experience)
- Location :
- Cambridge, Cambridgeshire
- Description :
- at affordable prices. A fantastic opportunity has arisen within their sales team for a Sales Office Administrator. Reporting into the Sales Manager, this position is multifunctional and will engage both UK ... with all departments making certain the whole sales and shipping cycle is completed satisfactorily, and ensuring that the customer's expectations are met. The ideal candidate for the role of Sales Administrator ... for the position of Sales Office Administrator please submit your Curriculum Vitae and Covering Letter stating why ... excellent administration skills and a strong ability in the use of modern office systems, be hard working
- Posted on :
- 19/03/2010
Aastra Technical Support Engineer
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £28,000 to £35,000 per year (+Bonus +Oncall)
- Location :
- Warrington, Cheshire
- Description :
- A large blue chip communications provider seeks an experienced Technical Support Engineer focused on Aastra products. Based from either there South East or North West office you will join a Customer Support Centre where you will provide 2nd line technical support to external and internal customers, diagnosing and resolving Aastra faults to ITIL and ISO standards. You must have proven Aastra skills i ... beneficial. The successful candidate will have the expertise to support and advise trainee engineers on technical and operational issues. An outgoing and energetic personality with a "can do" attitude is
- Posted on :
- 19/03/2010
Aastra Technical Support Engineer
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £28,000 to £35,000 per year (+Bonus +Oncall)
- Location :
- Horsham, West Sussex
- Description :
- A large blue chip communications provider seeks an experienced Technical Support Engineer focused on Aastra products. Based from either there South East or North West office you will join a Customer Support Centre where you will provide 2nd line technical support to external and internal customers, diagnosing and resolving Aastra faults to ITIL and ISO standards. You must have proven Aastra skills i ... beneficial. The successful candidate will have the expertise to support and advise trainee engineers on technical and operational issues. An outgoing and energetic personality with a "can do" attitude is
- Posted on :
- 19/03/2010
We are urgently seeking a Video Conferencing Engineer
- Recruiter :
- Prospero Integrated
- Salary :
- £26,000 to £35,000 per year
- Location :
- London
- Description :
- installations. To resolve Tandberg faults To provide technical support to customers by means of telephone, remote access and site visits. To carry out software upgrades To give technical support to Sales Team and internal staff. To escalate any technical issue with equipment. To provide site reports and solutions ... . * Knowledge of ISDN/H323. * Experience in providing technical support to customers and staff. * Good customer ... To install and maintain all Tandberg video conferencing endpoints and infrastructure. To broaden technical ... , but the company and its customers are growing UK wide and internationally rapidly. The ideal candidate will have a
- Posted on :
- 04/03/2010
Spanish Network Support Engineer
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £25,000 to £35,000 per year (bonus + benefits)
- Location :
- Surrey
- Description :
- Spanish Network Support Engineer, Surrey, £25-35K - TCP/IP, Support, Linux, Spanish Are you looking for your next challenge within networking? Can you provide high level technical support ... experience in a technical / application / network support role - Strong, hands on networking skills - Command ... .) - Outstanding communications skills - Experience of documenting technical support issues - Fluency in additional ... business, throughout the UK, Ireland and mainland Europe. Specialising in IT and sales and marketing, our ... network support engineers to give high level support to our wide range of clients. You will have a proven
- Posted on :
- 18/03/2010
Support Engineer
- Recruiter :
- The Myers Group
- Salary :
- £1,800 to £2,000 per year (+ bonus, shift allowance and benefits)
- Location :
- Farnborough, Hampshire
- Description :
- are seeking a Support Engineer. As the Support Engineer you will join the friendly fun and supportive Support Department. The main focus of this role is to provide telephone and email support to their customers ... support between 8pm and 10:30pm for a very small number of high profile customers...............but you ... experience with Payment or CRM products would also be useful but not essential as full training will be provided Excellent organisational and administrative skills are a must as is the ability to follow procedures and processes to ensure the smooth and effective running of the support area. Excellent customer
- Posted on :
- 15/03/2010
Service Desk Assistant / Help Desk Support
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- None specified
- Location :
- Derby
- Description :
- First Line Support / Service Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training.
- Posted on :
- 17/03/2010
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