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Customer Service Advisor - West Sussex - £8.00 - £9.00 per hour

Basic job
Recruiter
Potensis
Salary
From £8 to £9 per hour
Location
Crawley
Job term
Temporary
Job hours
Full time

Our client, who are one of the UK’s leading property services and construction contractors, are looking to recruit a Customer Service Advisor for a Social Housing based Reactive Maintenance contract based in Crawley, West Sussex.

The ideal candidate will have experience of working in a call centre environment, have experience of working in a similar role and have excellent IT skills – Microsoft Excel, Access and Outlook.

General responsibilities will include working with both client and customers to support the team to ensure that clean information is available and entered accurately onto the database, working with the Resource Controller to receive and process information through telephone demand, to liaise with all staff to assist in passing on clean information in a single piece flow, and to present a professional manner to represent the business to the client and customers.

The successful candidate must live an easily commutable distance from Crawley, and be readily available to start. The role is a temporary to permanent position for the right candidate.

Contact
Aled Jones
Posted
Reference
SoHo13140

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Telephone Collector (Call Centre / Contact Centre) to £18,500

Basic job
Recruiter
EasyWebRecruitment.com
Salary
From £15,000 to £18,500 per year
Location
Worthing
Job term
Permanent
Job hours
Full time

Telephone Collector (Call Centre / Contact Centre) to £18,500

Our client is an innovative Debt Collection and Debt Purchase company based in Worthing, West Sussex. With a growing list of blue chip clients they need enthusiastic, common sense individuals to take part in their further expansion and success.

Position: Telephone Collector
Location: Worthing, West Sussex
Salary: £15,000-£17,000 per annum OTE £18,500
Benefits: Competitive salary and excellent performance related commission structure, Health care scheme, Contributory Pension scheme, Death in service policy, excellent career prospects with investors in people.
Shift Pattern: Working shift patterns between the hours of 8am-8pm Monday to Thursday, 8am-6pm Friday and 9am-1pm Saturday.

ROLE:
The Telephone Collector will be responsible for increasing revenue and minimising losses through delivering a professional service whilst providing effective solutions for recovery on delinquent accounts.

RESPONSIBILITIES:
a) Making and receiving outbound/inbound telephone calls via a dialling system within a fast paced call centre environment.
b) Decision making, ensuring the best outcome is achieved for both parties.
c) Proactively contributing to department performance and productivity.
d) Responsible for achieving personal targets set on a monthly basis.
e) Adhering to Collections guidelines in order to ensure all information provided is within specified compliance requirements.
f) Communicating positively and enthusiastically at all times.
g) Ensuring customer’s account information is regularly updated.

ESSENTIAL SKILLS / EXPERIENCE:
a) Previous experience within an Inbound / Outbound telephone related role.
b) Grade D or above in GCSE Maths and English.
c) Highly motivated and driven individual.
d) Excellent communication skills with the ability to influence and negotiate effectively.
e) Experience with high volume workloads and the ability to work within structured processes managing tasks efficiently and effectively
f) Ability to work individually and as part of a team.
g) Problem solving, decision-making & negotiation are the key skills required for this role.

You may have experience of the following: Call Centre Advisor, Customer Services Representative, Collections, Telephone Collector, Trainee Sales, Customer Service Advisor, Outbound Sales Executive, Contact Centre Adviser, Customer Support, Telesales, Telemarketing, Graduate Sales, Debt Recovery Advisor, Collections Administrator, Sales Support, Credit Controller, Call Centre Adviser, Finance Administrator, Credit Control, Debt Collector, Sales Ledger, Bailiff, Collections Officer, Contact Centre Advisor etc.

This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency.

Contact
Candidate Services
Posted
Reference
EWR448748717

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Assistant Financial Accountant

Basic job
Recruiter
Search Consultancy
Salary
From £28,000 to £31,000 per year
Location
Crawley
Job term
Permanent
Job hours
Full time

Our client is a well known business, with state of the art offices, based in the heart of Crawley, West Sussex. They are looking to recruit a part-qualified (currently studying) Assistant Financial Accountant coming straight from practice to manage P&L Balance sheets entries for several companies in Europe (including UK) and deal with all external reporting for the companies.

Responsibilities:
• Monthly closing for UK and European companies within the Group
• Prepare VAT Returns, Intrastats European companies
• Prepare UK Statutory Accounts for several UK Companies
• Prepare tax analysis for external advisors to create Corporation tax computations for the UK Companies
• Manage the weekly supplier payment process
• Assist with intercompany reconciliations – P&L & Balance sheet
• Posting bank transactions for all Companies in the shared service centre
• Manage AR debt collection (initial communication to customers)

Essentials:
• Accountancy Practice background (candidates coming straight from practice preferred)
• Part-qualified (ACCA or CIMA) and an active studier
• Must be able to demonstrate a good fundamental knowledge of the UK and European VAT system

Contact
Clare Williamson
Posted
Reference
Req//235438

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