Recruiter

Spectrum IT Recruitment

Salary

Competitive

Location

Hampshire

Job term

Permanent

Job hours

Full time

Application Support / Software Support/ Support Analyst

Our client is seeking an Application Support Analyst to join their support department within this award winning technology company. Already dominant with their field, they have exciting plans to grow the business with massive growth strategies and this Application Support Analyst is vital to maintain the excellent record of customer satisfaction.

With a range of products and services with high visibility, some which you have probably used yourself, they are responsible for generating and processing huge amounts of revenue for their clients.
To be successful in this role you will already be providing application support, ideally a bespoke application or Software Support.

As Application Support Analyst you will be the first point of contact when dealing with customer queries either by phone or email while working to agreed SLA’s.
You will identify faults and resolve issues where possible before escalating to the development team.
Included in this role is the chance to assist in the deploying and implementing of new services, Systems Acceptance Testing as well as day to day monitoring of systems.

Requirements
• Application Support or bespoke software support experience.
• Degree Qualified – (ideally in an IT related degree)
Beneficial
• Microsoft SQL Server
• Business Objects, Crystal Report (or other Report Writing Tools )
• Operation of Server based Systems ( Windows and Unix derivatives )
• PHP
• Linux


As part of the Application Support team you will receive full training one the range of software and applications. You will be required to join the on call rota but this is limited and comes with additional remuneration as well as contributions to your home broadband and phone costs.

With a salary of up to £25k this is accompanied with an excellent benefits package including Annual Bonus Scheme, Pension, Private Medical Insurance, Call out and Standby payment. For Graduate with a student loan they also match you monthly payments so you can pay off your student loan twice as quick.

To join this progressive company based in their modern offices in Basingstoke please forward your CV to [contact details removed] or call Annie [contact details removed] .

Recruiter

Set2Recruit Ltd

Salary

From £26,000 to £32,000 per year

Location

Woking

Job term

Permanent

Job hours

Full time

Support Analyst

An exciting company based just outside of Woking is looking for a talented support analyst to join their team to work on high-profile and fast paced projects.

My client is looking for a self-driven person who is able to demonstrate good analytical and investigative skills with a methodological and flexible with their approach to join their engineering teams.

Skills Required:

*Previous experience in a support or service desk environment
*Able to demonstrate a good telephone manner and written/verbal communication skills
*Windows/Unix
*ITIL, Java, Oracle, SAS and Maven experience

You will be required to provide good quality support via telephone and email during support hours and respond to enquiries about product capabilities from current and prospective customers.

Second/third line product support activities as well as maintenance of development, test and support environments for specific products.

You would also be working on improvements to the service desk processes and supporting documentation.

N.B. You will occasionally be required to travel to London and other customer sites.

This is an exciting role with lots of scope for career progression within a leading consultancy.

To apply please attach the latest version of your CV and contact details.

Recruiter

Balfor Education

Salary

From £9 to £11 per hour

Location

Luton

Job term

Contract

Job hours

Full time

We are currently recruiting for a Support worker experienced with visual impairments. You will be required to work with a male student based within a college setting. Your duties will involve supporting the A-Level student with general guidance around the campus, note taking, library assistance and supporting with outdoor visits and any practical activities. You must be educated to at least a degree level and have an excellent level of verbal and written English. Previous experience of working with visual impairments is essential. You must be willing to undergo a CRB Enhanced Disclosure check. Please call Selina today for further details on [contact details removed] or email your CV to [contact details removed]

Recruiter

Morgan McKinley

Salary

Competitive

Location

Manchester

Job term

Contract

Job hours

Full time

Great opportunity for a Desktop / Infrastructure Support Analyst to join an Asset Manager, based in Manchester paying between £10-£18 per hour

Description;

* The job holder resolves and reports various desktop or Infrastructure problems.
* S/he assists users and management to install, configure, and troubleshoot PC/Infrastructure Hardware and Software.
* S/he provides solutions to unique business applications and/or core application and O/S.
* S/he schedules changes to keep downtime to a minimum.
* Job holder should have 3 - 5 years technical experience and 1 - 2 years project experience.
* Job holder must have experience with the organization technology, standards and procedures, software and infrastructure.
* Job holder must have experience troubleshooting technical problems.
* S/he must be customer service oriented and experienced problem solver.
* Job holder must be able to handle multiple tasks simultaneously and work well with others.
Please get in contact with Claire Biggs on [contact details removed]

Recruiter

Afina Recruitment

Salary

From £35,000 to £45,000 per year

Location

London

Job term

Permanent

Job hours

Full time

Our client is looking for an experienced Support Manager to join a dynamic IT /Web design company based in London Bridge. This is a fantastic opportunity to join an ambitious company who are well respected across the industry.

The right person must be passionate about delivering excellent client support, proactively managing the Applications Services team, and ensuring that all production applications meet or exceed their agreed operational service levels. They must oversee and coordinate the day-to-day activities of the Application Services support team, to include work allocation, training and problem resolution and engage in motivating staff to achieve or exceed productivity and performance objectives. Ideally you will have led a team however you will also need to be hands on in the support of C# .NET and SQL applications.

Other requirements are as follows:
• 3rd Line technical support function as and when required.
• Overseeing and ensuring the timely and effective provision of high quality applications support on developed applications (SQL / C# .NET).
• Managing the online managed hosting provision.
• Working closely with the Application Development team, accepting new projects or changing into production.
• Liaising with clients on a regular basis as a Technical Account Manager.
• Budget planning and control, monitoring ongoing running costs.
• Carrying out performance appraisals of the team.

All applicants must be able to clearly demonstrate the technical, communication and leadership skills that are required, as well as being excellent in a client facing capacity. If this sounds like something you would be interested in then please send your CV.

Recruiter

Hays - Scotland

Salary

Competitive

Location

Aberdeen

Job term

Contract

Job hours

Full time

A leading Aberdeen based organisation have a requirement for a desktop analyst/ 2nd Line Support.

The role is accountable for the installation, maintenance and troubleshooting of all the desktop systems including operating systems, applications and hardware. The role will analyse and resolve 1st and 2nd level problems, IP Telephony and resident in-house and third-party vendor software. The role will maintain the desktop security through virus definition updates, spyware protection.

Essential skills and experience

Proven track record as a hands on Desktop Engineer

Thorough knowledge of Windows desktop operating systems up to 7, PC hardware and configuration including related peripherals.

Thorough knowledge of Word, Excel, Power Point, Active Directory, LANDesk, Exchange, IIS Web services and related web environment.

Knowledge of Citrix Xen Server, Xen App, Xen Desktop, or other related environments.

Knowledge of mobile devices including iPads, iPhones, Android, Blackberry, and Blackberry Enterprise Server.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiter

LA International Computer Consultants Ltd

Salary

Competitive

Location

Reading

Job term

Permanent

Job hours

Full time

Support Engineer 3rd / 4th line - £45,000-£50,000

Active Directory, Server, Security, Enterprise. Infrastructure expert required by an industry leader to join their highly technical 3rd/4th line support division where you will be responsible for supporting multiple prestigious customers across the EMEA regions. The successful candidate will work in a highly complex and technically challenging division and act as the last point of contact for all technical resolutions.

You will be required to continue to provide their customers with world class service whilst providing a reliable technical solution every time. The ideal candidate will have experience in in-depth Active Directory concepts and troubleshooting (Replication, LDAP, group policy and backup/restore) along with TCP/HTTP protocol concepts and network trace analysis experience. Exposure to identity protocols such as SAML, WS-*, OAUTH and PowerShell or similar scripting skills would be advantageous but not essential along with Active Directory Federated Services or similar third party identity federation technologies.

The successful candidate will be rewarded with a very competitive salary and benefits package coupled with a first class working environment. Our client can offer on-going training and development with genuine opportunities for career progression.


LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards)

Recruiter

Candidate Source Ltd

Salary

From £6.30 to £7.40 per hour

Location

Pickering

Job term

Permanent

Job hours

Full time

This is an excellent opportunity in the Pickering area for Support Workers to join a well-established organisation in Yorkshire. They are looking for people who have a desire to make a real difference to the lives of people within supported living and in the community, working towards improving lives and promoting independence.


As a Support Worker you will be supporting and providing assistance to Service Users with a range of daily tasks including:
• Going shopping
• Preparing meals
• Washing up
• Accessing work or college
• Social activities such as gardening, cinema, swimming and liaising with family and friends
• Personal care


The ideal Support Worker will have the following skills and experiences:
• Experience of previous caring and supporting responsibilities either in a personal or a professional capacity would be advantageous
• A positive attitude
• Be an effective communicator with good listening skills
• No formal qualifications are essential


In return you will receive a range of benefits including, competitive salary, comprehensive training, company pension scheme, a cycle to work scheme, career progression, and an opportunity to improve lives.


The rate of pay on the successful completion of our probationary period is £6.71 +69p enhancement for supporting service users with Complex Needs and Behaviours. Other enhancements are available for night and sleep ins. Our probationary rate of pay is £6.30 plus 69p enhancement. A range of hours are available giving staff the freedom and flexibility to choose work patterns.




The first stage of the application process is to apply online.

Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.

Recruiter

Stanton House

Salary

From £40,000 to £45,000 per year + 10% bonus, healthcare, pension

Location

Basingstoke and Deane

Qualifications

Job term

Permanent

Job hours

Full time

My client, a large growing Technology organisation which has an exciting culture and an excellent reputation in the area is seeking Commercial Support for the Business with sound commercial finance advice to further the company’s growth.

The successful candidate will be responsible for preparing pricing bid strategies, providing Commercial support on Bid opportunities and partnering the wider business, hence key stakeholder management experience is essential. Duties will also include contract analysis and KPI reporting and absorbing excess costs in contracts with clients.
Financial modelling, presentation and communication skills must be strong to fulfil this role.

The successful candidate should be degree educated and be able to demonstrate commercial business acumen in their achievements career to date. A dynamic and career minded individual will suit the team culture best.