Recruiter

Interaction Recruitment plc

Salary

From £7.36 to £7.36 per hour

Location

Rotherham

Job term

Permanent

Job hours

Part time

Customer Service Advisor
20 hours per week
£7.36 per hour
Immediate Start Available

Job Description:

Take inbound and speaking to customers regarding their mobile phone contracts.

The suitable candidate will have:

- Excellent communication skills

- A willingness to learn quickly

- Resilience to deal with challenging customers and calls

- Thoroughness and good attention to detail

- Good problem solving skills

- Good PC skills

Hours:

3 weeks training - Monday to Friday 5pm - 9pm

Following the training you will be required to work - Saturday 9am-8pm AND Sunday 8am-6pm (20 hours per week)

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Please note that a credit check and a CRB check are both required for the role.

Apply today by clicking the link below - we will be calling candidates right away.

We look forward to hearing from you soon.

Recruiter

Interaction Recruitment plc

Salary

From £7 to £8 per hour

Location

Sheffield

Job term

Temporary

Job hours

Full time

Our client is one of the UK's largest insurance providers, they are committed to providing excellent customer service to build a strong sustainable business - a business that makes a positive contribution to society and for which their people are proud to work.

We are currently looking for a number of experienced Customer Service Advisor's to register with our company.

Our client offers a variety of temporary roles across numerous departments within the insurance sector. Roles may include inbound/outbound Customer Service, administration and mixed office roles. Once you are registered with us we will update you as and when new vacancies arise.

Ideally candidates will be available to work 35 hours per week between 8am and 8pm Monday to Saturday. Pay rates may differ dependent on the specific's of the role and will most likely to fall between £7.00 - £8.00 per hour.

This is a fantastic opportunity for a candidate looking to get a "foot in the door" at a large and reputable company.

Successful candidates must:

* Have strong Customer Service skills and a professional telephone manner.
* Show commitment and motivation to succeed, progress and develop skills.
* Have flexibility in the role and willingness to commit to short and long term temporary roles.
* Have the ability to use initiative and think on feet.
* Be professional and reliable
* Have excellent IT skills.

If you feel you meet the above criteria please apply today..

We look forward to hearing from you..

Recruiter

Consumer Champion Group

Salary

From £19,000 to £19,000 per year + £19000 PA

Location

Swiss Cottage

Job term

Permanent

Job hours

Full time

PPI Claimline, part of the Consumer Champion Group, is a service provided by an established claims company led by financial and legal professionals that has been giving ordinary people access to justice for 20 years.
PPI Claimline has adopted the same principles to help the victims of mis-sold PPI to understand their rights and to help people reclaim the money that they have been unfairly charged for PPI.
PPI Claimline is currently recruiting for Customer Services Advisor, based in Swiss Cottage offices, in North London.

The Customer Services Advisor will provide enthusiastic professional management of the customer service process over the phone and in writing to ensure that customer enquiries are dealt with in a timely basis and in line with the company’s high levels of customer service. The role requires an ability to work effectively as an individual and as part of a team and to be able to combine operational, analytical and organisational skills with excellent customer focus in a changing environment.

Candidates will ideally have experience in a customer services environment and handling customer complaints and have a proven track record in dealing with people by phone and in writing. If you have the right work profile and are customer focused, energetic, articulate, proactive and ambitious then we would like to hear from you.

Main responsibilities:
• Excellent telephone manner; ability to deal with difficult calls in a calm and structured manner in line with Company philosophy.
• Ability to draw upon knowledge of the claims process to provide accurate information to the customer.
• Answering and ensuring that all customer service enquiries are handled in a timely manner and to the customer’s satisfaction. Most of the enquiries are via telephone, but some can be by letter or email.
• Handling new inbound enquiries.
• Ensuring that any involved claims queries are passed to the correct member of the claims team and are handled in a timely basis.
• Liaising with all teams within the company to ensure excellent customer service.
• Dealing with customer complaints in line with the company’s criteria and Ministry of Justice regulation.
• Carrying out Customer Service Surveys and liaising with Customer Services Manager on results of surveys.
• Providing assistance to the contact centre in Kettering with regard to handling enquiries and customer service generally.
• Liaising with Customer Services Manager on developing and updating customer services processes.
• Taking customer payments
• Making outbound calls to customers for return of paperwork.

Essential Criteria:
• Excellent telephone manner and interpersonal skills
• A strong customer focus
• Experience within a customer service environment
• Excellent attitude towards management, other staff members and customers

Desirable Criteria:
• Preferable 2 years’ experience within a customer services environment handling enquiries and dealing with complaints, preferably in a contact centre environment.
• Team player and strong ability to work well and professionally with colleagues
• Computer literate on MS Office and Excel with strong typing skills
• Highly organized and excellent time management skills
• Keen attention to detail
• Target and results oriented approach
• Keen to learn and develop new skills.

Hours: Monday - Friday, 9am-5:30 pm

TO APPLY PLEASE INCLUDE A CV AND TELEPHONE NUMBER; PLEASE NOTE WE ARE ONLY ABLE TO OFFER FULL TIME POSITIONS.

Recruiter

Interaction Recruitment plc

Salary

From £17,000 to £17,000 per year

Location

Warrington

Job term

Temporary

Job hours

Full time

Interaction Recruitment are the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors.

We have a fantastic opportunity for you to be part of a growing team within Europes largest independent mobile phone retailer. Our client is looking to expand in the Brichwood area of Warrington, to build on an already impressive customer service team.

Our client is looking to develop a team within a new premises they have secured, to give their customers a first class service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. With an element of sales involved, a great attitude and self motivation are also key to being successful in this role.

The role consists of handling inbound calls from existing customers, dealing with both phone and broadband upgrades. Once the customer is happy with their new package, you will be expected to sell one of the current insurance products available to ensure they are covered from any problems that may arise in the future.

Key attributes needed for this role:

· Self motivation, bright and bubbly personality

· Confident and resilient customer service and sales attitude

· Strong communication and listening skills

· Confident team player

· Ambitious with a desire to succeed

£17,000 per annum, + 20% OTE!

Successful candidates would have to be flexible to work a full time rota between Monday to Saturday, and between the hours of 8am and 8pm.

The role is an immediate start, so please APPLY NOW!

Please note candidates must be available to attend a registration on Wednesday 1st May AND must also be available to attend an assessment centre on Thursday 2nd May .

NB: You will be required to pass a credit check, a criminal records check and have the past 3 years worth of employment references.

Recruiter

Interaction Recruitment plc

Salary

From £17,000 to £17,000 per year

Location

Warrington

Job term

Temporary

Job hours

Full time

Interaction Recruitment are the UK's fastest growing independent recruiter with offices Nationwide. We operate within the Commercial, Industrial, IT, HR, Engineering and Local Government sectors.

We have a fantastic opportunity for you to be part of a growing team within Europes largest independent mobile phone retailer. Our client is looking to expand in the Brichwood area of Warrington, to build on an already impressive customer service team.

Our client is looking to develop a team within a new premises they have secured, to give their customers a first class service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. With an element of sales involved, a great attitude and self motivation are also key to being successful in this role.

The role consists of handling inbound calls from existing customers, dealing with both phone and broadband upgrades. Once the customer is happy with their new package, you will be expected to sell one of the current insurance products available to ensure they are covered from any problems that may arise in the future.

Key attributes needed for this role:

· Self motivation, bright and bubbly personality

· Confident and resilient customer service and sales attitude

· Strong communication and listening skills

· Confident team player

· Ambitious with a desire to succeed

£17,000 per annum, + 20% OTE!

Successful candidates would have to be flexible to work a full time rota between Monday to Saturday, and between the hours of 8am and 8pm.

The role is an immediate start, so please APPLY NOW!

Please note candidates must be available to attend a registration on Wednesday 1st May AND must also be available to attend an assessment centre on Thursday 2nd May .

NB: You will be required to pass a credit check, a criminal records check and have the past 3 years worth of employment references.

Recruiter

Strategic Five Marketing

Salary

From £250 to £450 per year + OTE

Location

Birmingham

Job term

Permanent

Job hours

Full time

Customer Service Advisors: Immediate Start

We are looking for enthusiastic people to join our fun and exciting team in entry level customer service sales! No experience needed but preferred. Immediate Start.

-Genuine Career Opportunities
-Immediate Start
-Look forward to going to work

Due to our new clients we are looking for 5+ people to join us in our Birmingham City Centre office.

Energetic go-getters CHECK THIS OUT! You will love getting your teeth into this opening because one thing is for sure YOU'LL NEVER BE BORED. To kick goals you must be a great people person who can build trusting relationships with customers and provide customer service loaded with product knowledge. You will be given guidance on how to lead and train a sales & marketing team, particularly if you are truly ambitious and seek business ownership / management.

If this opportunity sounds right up your alley then we can offer you:
* On-going sales & marketing coaching and mentoring
* The opportunity to progress your career
* Travel Opportunities
* Business development programs
* Excellent earnings based entirely on commissions and your personal performance
* Most importantly a fun and positive work environment.
* Competitive earnings
* Passionate and Supporting company

Attributes that will ensure your success in this opening:
* Goal and action orientated
* High level of tenacity
* Strong communication skills
* Enthusiasm and Motivation
* Excellent communication skills
* People that like to speak to others on a face to face basis

Do you have what it takes to be next the next sales Superstar? APPLY NOW!

If you want to maximize your earnings, we recommend attending an interview to meet with management because your initial earnings are based solely on completed customer applications. You will also be asked to spend a full observational day with a member of our company to help determine if the opening is right for you. This is part of our client's evaluation and participants will not receive compensation for their time.

Due to the high demand of our growing business we place priority on individuals who are able to start ASAP. What you should do: Please send your CV with the best contact number and a cover letter explaining why you are the right candidate. Only candidates who are being short listed will be contacted for an appointment.

ALL APPLICANTS MUST BE WILLING TO COMMUTE TO THE BIRMINGHAM CENTRE CITY ON A DAILY BASIS.