Recruiter

Tui Retail

Salary

Competitive

Location

Cambridgeshire

Job term

Contract

Job hours

Full time

Thomson Retail Manager - St Neots - Full Time (Mat Cover)

Using your responsible leadership skills, you will motivate and develop the team to achieve sales targets. You will encourage your team to offer the highest standards of customer service whilst ensuring the efficient running of the travel shop.
What You'll Be Doing:
For our customer
You will interact daily with customers to make them feel special and valued, and will personally deal with any complex problems that may arise in order to maintain their loyalty and trust, whilst supporting your team.
For our company
Providing commercial vision, you’ll lead and develop your team ensuring they consistently hit all targets and maximise profitability. Ideally, you’ll be an experienced manager with a background in travel, but it will be your track record in sales and ability to inspire your team that will set you apart.
What We're Looking For
Essential
- Proven target based sales experience
- Customer service experience
- Experience of managing a team 
- Experience of staff training and development
- Excellent communication and influencing skills
- Experience in making difficult decisions  
Desirable
- Previous experience in a similar role
- Travel industry knowledge
- Knowledge of retail travel IT systems
What We Can Offer You
- Competitive salary with excellent bonus/commission earning potential 
- Excellent career prospects 
- Initial and on-going training 
- Yearly incremental holiday concessions 
- Heavily discounted travel from various travel companies 
- Generous discounts off TUI Travel products and services (including friends & family discount) 
- TUI Travel contributory pension scheme (Eligible after 12 months service) 
- Generous holiday entitlement 
- Life Assurance 
- Educational 
- Uniform 
- Season ticket loan 
- Childcare vouchers 
- Share Incentive Plan 
- Recommend-a-friend bonus 
- Free Travel Insurance

Recruiter

Tui Retail

Salary

From £11,500 to £12,500 per year + pro rata plus excellent benefits, bonus and incentives

Location

Hastings

Job term

Permanent

Job hours

Part time

Thomson Travel Advisor - Bexhill On Sea - Part Time Flexible

Salary from £11,500 to £12,500 pro rata plus excellent benefits, bonus and incentives.
You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team.
What You'll Be Doing:
For our customer
- In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire.  
- You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. 
For our company
- You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team’s sales targets.  
- You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team.
What We're Looking For
Essential 
- Experience of promoting services and products to customers 
- Experience in a customer focused environment 
- Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner 
- Team player 
Desirable
- Travel / Retail industry background 
What We Can Offer You
- Competitive salary with excellent bonus/commission earning potential 
- Excellent career prospects 
- Initial and on-going training 
- Yearly incremental holiday concessions 
- Heavily discounted travel from various travel companies 
- Generous discounts off TUI Travel products and services (including friends & family discount) 
- TUI Travel contributory pension scheme 
- Generous holiday entitlement 
- Life Assurance 
- Private Medical Insurance 
- Educational 
- Uniform 
- Season ticket loan 
- Childcare vouchers 
- Share Incentive Plan 
- Recommend-a-friend bonus 
- Free Travel Insurance

Recruiter

Tui Retail

Salary

From £11,500 to £12,500 per year

Location

Burnley

Job term

Permanent

Job hours

Part time

Thomson Travel Advisor - Burnley - Part Time Flexible

Salary from £11,500 to £12,500 pro rata plus excellent benefits, bonus and incentives.
You will be passionate about being the best and will want to ensure that every customer has the perfect holiday experience. You'll offer exceptional customer service, making each feel special whilst also maintaining a focus on your individual sales targets and those of your team.
What You'll Be Doing:
For our customer
- In this role, you will have daily involvement in selling services and products from our entire product range, delighting customers by anticipating and understanding their every holiday desire.  
- You will be attentive and confident with customers, both face-to-face and over the telephone, and be able to quickly build rapport whilst adapting the sales framework to meet their individual needs. 
For our company
- You will gain specialist knowledge enabling you to confidently advise on packages and tailor-made holiday experiences, as well as our range of ancillary and insurance products, with a view to achieving your individual and team’s sales targets.  
- You will be self-motivated and a strong communicator with target-based sales experience. You will feel comfortable working under pressure and have a passion for results and genuine desire to achieve, both personally and as part of a successful team.
What We're Looking For
Essential 
- Experience of promoting services and products to customers 
- Experience in a customer focused environment 
- Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner 
- Team player 
Desirable
- Travel / Retail industry background 
What We Can Offer You
- Competitive salary with excellent bonus/commission earning potential 
- Excellent career prospects 
- Initial and on-going training 
- Yearly incremental holiday concessions 
- Heavily discounted travel from various travel companies 
- Generous discounts off TUI Travel products and services (including friends & family discount) 
- TUI Travel contributory pension scheme 
- Generous holiday entitlement 
- Life Assurance 
- Private Medical Insurance 
- Educational 
- Uniform 
- Season ticket loan 
- Childcare vouchers 
- Share Incentive Plan 
- Recommend-a-friend bonus 
- Free Travel Insurance

Recruiter

Tui Head Office

Salary

From £30,000 to £35,000 per year

Location

Luton

Job term

Permanent

Job hours

Full time

To provide an effective accounting service to a range of internal and external customers that help meet the strategic imperatives of the business.
The role will interface between the Tour Ops Accounting team and its internal and external customers (Commercial Finance, Reporting, business line managers, overseas finance admins, internal & external audit and statutory authorities), supporting collaborative team-working and improving co-ordination of activities.
What You'll Be Doing 
Organisational effectiveness & cost management 
- Improve and maintain generic processes and financial control procedures across the Tour Operator sundry costs and overseas area in order to maximise efficiency and working practices. 
- Challenge accounting processes and structures to ensure resource allocation is optimised. 
Financial Accounting 
- Maintain financial ledgers for specific areas of Tour Operator sundry costs and overseas accounting – primarily margin related costs e.g. Transfers, Differentiated Product, Car Hire, and other pre departure costs and revenues. 
- Improve understanding at a granular level by product / gateway of balance sheet accounts and identify and follow up on risk areas. 
- Liaise with the business to maintain and develop good working relationships, common understanding and develop and drive forward improved processes to minimise financial risk. 
- Process journals as required by the Tour Operator relating to revenue, costs, assets, liabilities, cash and foreign exchange. 
- Ensure balance sheet reconciliations in relation to Tour Operator sundry costs and overseas are reconciled and controlled and communicate any risks and opportunities which may impact the forecast.  
- Maintain the ledger chart of accounts for Tour Operator sundry costs, ensuring it reflects the financial accounting needs of the business.
Management Accounting 
- Work with the Reporting team to provide commentary and analysis relating to variances between actual and forecast/budgeted balance sheet accounts. 
- Work with Commercial Finance teams to develop and maintain standard costs, and analyse variances between actual and standard costs.  
- Ensure the chart of accounts reflects the management accounting needs of the business.  
- Ownership and accountability for flow of information to commercial analysts to enable forecasts to be updated and reflective. 
- Assist with the development of improved Tour Operator reporting and commercial review of reported results.
Financial control
- Work with the MI team to ensure the accuracy of data from original source of data entry through to the reported results from the financial ledgers. 
- Manage all TUI travel overseas inter-company accounts in accordance with group guidelines and lead good communication across all parties. 
- Support the SSC to ensure management of the invoicing of all adhoc invoices and any third party query resolving.
Audit management 
- Support the team with External Audit to develop and maintain relevant audit schedules and relevant backing documentation to support quarterly and year end accounts.  
- Work with Internal Audit to identify and correct sub-optimal internal controls and operating procedures.
Key Relationships (Internal & External contacts):
- Reporting team Consult/inform 
- Commercial Finance teams Consult/inform 
- Business teams Consult/inform 
- MI & Systems team Partner/consult/inform 
- Group Finance Consult/inform 
- Senior Finance team Support 
- SSC Consult/inform
What We're Looking For 
- Part Qualified or Newly Qualified accountant with proven experience/working knowledge of financial/management accounting and/or audit 
- Excellent technical accounting and analytical skills 
- Strong problem solving and interpersonal skills 
- Strong systems & process skills
Customer Obsessed
- Understands customers’ current and future needs 
- Continually works to build the customer relationship 
- Recommends and implements changes to add value to the customer journey
Value Driven 
- Gains buy-in from stakeholders and drives forward to solution 
- Champions change and prepares others to respond positively 
- Is personally accountable 
Playing to Win 
- Has high self belief 
- Able to deliver to tight deadlines 
- Manages own emotions and supports the emotions of others – self aware 
- Approaches all tasks with passion – hungry for success 
Responsible Leadership 
- Persuades and influences peers and senior managers in their thinking and actions 
- Adapts communication to match audience 
- Engages peers and others with objectives by setting high expectations, and encourages others to excel 
- Proactively seeks out feedback, receives it well and acts upon it