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- From £25,000 to £37,500 per year
- South Yorkshire, England, Sheffield, United Kingdom, Yorkshire and the Humber
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- Full time
Job Description Position Title: Database Systems Administrator Background Information: My industry leading client is looking for an IT Database Systems Administrator to join them on a permanent basis. You will be part of the Service Delivery Department who are responsible for ensuring that the IT systems used in production are correctly deployed, configured and supported. This key team will monitor the services and recommend proactively, areas for improvement and action. The IT Systems Administrator role includes but is not limited to incident coordination, liaising with customers and other partners via phone, email or face to face, incident analysis and reporting, diagnosing the root cause and resolving incidents. Database management is also a key part of the role for data queries, report extracts and updates. The applications supported are a mix of bespoke and industry standard applications hosted on infrastructure located both locally and remotely which may require site visits for installation in addition to office based support. Key Accountabilities: Ensure pro-active measures are taken with processes and procedures implemented and followed, to reduce the number of incidents and minimise the time to resolve. Understand the business aspect of all applications enabling easy translation and quick resolution of incidents reported by users. Maintain excellent levels of communication with internal and external clients regarding delivery of service. Ensure the live environment is adequately updated, configured and supported. Ensure that all documentation is provided in a suitable format for the intended audience, and to provide clear and concise communications so it will be read and understood by all interested parties. Report and record all defects and issues ensuring they are followed up and appropriately escalated where necessary. Liaise with partners to ensure systems are robust, user friendly, stable and effective. Contribute to performance improvements and tuning of databases. Install new database applications and update existing databases. Essential : Relevant SQL Server or Oracle certifications. Desirable: SQL Server Reporting Services. ITIL v3. Sharepoint BizTalk JBOSS.
- The Bridge Ltd
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