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Site Support Engineer / Field Service Engineer (Telecoms) £20K
Our client is the world’s leading provider of point of care systems in healthcare, including media, information, clinical support software and infrastructure services.
Position: Site Support Engineer
Location: Dorset and Poole
Salary: £20,000 per annum + £2,500 Travel Allowance
ROLE:
The Site Support Engineer / Field Service Engineer is responsible for working as part of a team to provide 1st level technical and operational support to sites within a specific geographical area. (Cover in other areas may be required from time to time)
The role focuses upon maintaining both bedside and back office operational equipment including ownership of customer issues raised at the bedside. Maximising the uptime of Bedside Units and therefore the availability of the system to customers.
RESPONSIBILITIES:
a) Maximising the uptime (technical availability to customers) of the Bedside Unit.
b) Setting and delivery of daily uptime site targets and utilising in-house tools such as Bed Doctor etc.
c) Maximising the on-site repair of faulty bedside units and where necessary installing replacement parts.
d) Management and effective upkeep of bedside unit test equipment for fault detection.
e) Resolve customer generated problems and queries.
f) Clean & prepare all faulty equipment for return to the Repair Centre.
g) Operate site-based fault logging and reporting systems such as PET & Fault Logger.
h) Management of escalated faults to ensure fixes are completed in a timely manner, and that down-time is minimal.
i) Effective management and handling of any customer complaints, including escalation where applicable.
j) Management & maintenance of all equipment and ward consumable stock levels to ensure the correct levels of stock are in place. The management of payphones & vending machines (as applicable).
k) Adherence to legislative requirements, policies & procedures including Health and Safety policies and procedures.
l) Ensuring high levels of attendance and good time keeping at all times.
m) Provide cover and assistance for other Area Support Engineers as required.
ESSENTIAL SKILLS / EXPERIENCE:
a) Previous commercial experience of bedside unit replacement, or experience in a similar field or support role.
b) Commercial experience of working in a customer service environment, including complaints escalation and resolution.
c) Ability to gain quick familiarity with their vending machines and gain the ability to repair and maintain payphone systems and hardware.
d) Previous experience of working with the majority of the following in a commercial environment is essential:
- RF data networks and TV distribution systems.
- CAT 5 and Fibre data networks.
- Server and PC hardware/software in a Microsoft/Linux networking environment.
- Analogue and digital/VOIP telephone networks.
- TCP/IP network fundamentals including working with Windows software configurations.
e) Able to effectively prioritise workload and take an organised approach to work in order to meet targets and times deadlines.
f) Proficient verbal and written communication skills, with the ability to communicate technical issues to technical & non-technical people alike.
g) Frequent travel is an essential requirement of the role, and a full UK driving license is therefore required.
DESIRABLE SKILLS / EXPERIENCE:
a) MCSE/MCDST (Microsoft Certified Systems Engineer/Microsoft Certified Desktop Support Technician).
b) 3rd/4th Edition Electrical.
c) Relevant Audio Visual Industry qualification, cabling/infrastructure qualification, Telecommunications qualification, IT based qualification, and Relevant HNC/HND/NVQ.
You may have experience of the following: Site Support Engineer, Field Service Technician, Telecoms Engineer, IT Support, Systems Engineer, CAT 5, VOIP, Network Engineer, Telephony, Audio Visual, Support Engineer, Field Service Engineer, Vending Technician, IT Engineer, MCSE, Bedside Unit Support, Electronic Engineer, Microsoft Certified Desktop Support Technician, Cisco, Voice Engineer, MCDS, AV, Cable Engineer, TCP, IP, RF, Manufacturing Support Engineer, Microsoft Certified Systems Engineer, etc.
This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
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Plumber Multi Skilled (Housing Association)
Spectrum Housing Group is a Registered Social Landlord (Housing Association) that owns, manages, maintains and develops approximately 17,000 homes across the South and South West of England. Our mission is to be recognised and respected for providing quality homes and housing services. We do this by empowering people, supporting active communities and building better futures. Staff at all levels are supported through positive personal development and training, an open approach to communication and offered help where possible to balance commitments at work and home.
Position: Plumber Multi x2
Location: Poole
Salary: £23,887 per annum
Benefits: 25 days holiday, Group pension scheme, uniform, company van
Closing date: Friday 31st May 2013
ROLE:
They are looking for a Plumber Multi to join their Maintenance Team, who supply complete repairs and maintenance packages to Spectrum Housing Group’s companies and to other housing associations.
RESPONSIBILITIES:
a) Providing quality repair and maintenance works.
b) All aspects of plumbing work in domestic housing and flats including hot and cold water systems, underground burst, lead work, guttering and soil and vent pipes.
ESSENTIAL SKILLS / EXPERIENCE:
a) The Plumbers will have demonstrable experience in all aspects of plumbing work in domestic housing and flats including; hot and cold water systems, bathrooms, kitchens, underground burst, WC’s, lead work, flashing, guttering and soil and vent pipes.
b) You must also have experience of working in occupied premises,
c) Be able to demonstrate good customer care skills.
d) Hold a valid driving licence.
Please note that all candidates who meet the essential criteria will be contacted via email and asked to complete an on-line application process. You will need to complete this process before the closing date otherwise your application will not be considered. The closing date for applications is Friday 16th November.
You may have experience of the following: Domestic Plumber, Property Maintenance, Building, Construction, Domestic Plumbing, Facilities Maintenance, etc.
This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency.
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An exciting opportunity has arisen for a PR and Communications Manager based in Poole, Dorset to join one of the largest independent UK networks offering a salary of £20,000- £25,000 per annum plus benefits, including increasing holiday entitlement year on year and private health care.
The company is a data centre and connectivity solutions provider and has access to over 100 UK data centres and more than 300 globally. In these data centres they offer a range of services including collocation, connectivity, cloud and communications. The company’s high-capacity, 1-100Gb capable network links multiple data centres across the UK using a diverse fibre optic backbone and DWDM technology to provide a high performance private network.
With hundreds of satisfied customers and end users the company have one of the largest independent UK networks, and in line with their prolific expansion we have an opportunity for you to join probably the most exciting technology company in the South.
As a PR and Communications Manager your duties will include:
• Being responsible for raising the profile and awareness the company and all of its products and services through both on and offline PR activities including social media and advertising.
• Managing all internal and external corporate and group communications.
• Working with other departments to create compelling messages and concise content for customer campaigns, signing of content where required, ownership and delivery of all content for all social media channels including but not limited to LinkedIn, Twitter and blogs.
• Contributing to the online SEO strategy and create PPC requirements in order to increase web lead conversions.
• Authorising and managing content standards for offline communications including newsletters, sales collateral, case studies and press releases.
• Being responsible for the creation, distribution and the follow up of regional PR, maintaining constructive relationships with regional publications.
An ideal PR and Communications Manager will hold the following skills and experiences:
• 5 or more GCSEs (Or equivalent) at grade A*- C to include Maths and English.
• Degree (or equivalent) or CIM qualified.
• Excellent Microsoft Office Skills.
• Experience in managing both internal and external communications.
• Experience in using social media as a communication tool.
• Experience in PR campaigns and increasing awareness at a local, national and international level.
• Understanding of SEO and PPC strategies.
• Competent in data analysis and web based research.
• Experience in CRM systems, ideally SalesForce.com.
They are looking for an immediate start. If you think you're good enough to join them, please send your CV and covering letter.
The first stage of the application process is to apply online.
Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
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