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Hide this job Hide jobs with titles like this Hide jobs from JOBG8 Hide jobs in this locationDebt Collections Advisor - WITH A DIFFERENCE!
Standard job- Recruiter
- JOBG8
- Salary
- From £14,500 to £19,000 per year
- Location
- Nottingham, England, Nottinghamshire, United Kingdom, East Midlands
- Job term
- Permanent
- Job hours
- Full time
EXPERIENCED DEBT COLLECTIONS ADVISORS - FULL TIME - NOTTINGHAM Our financial services client is looking for EXPERIENCED DEBT COLLECTIONS ADVISORS willing to work FULL TIME in NOTTINGHAM. THIS IS NOT A NORMAL CONTACT CENTRE ROLE! Duties include: - Loan Account opening Inbound and outbound frontline support over the telephone for new and existing Finance customers General account enquiries for example balance queries and settlements Direct Debit transactions, bill payments and general enquiries General product enquiries Complaint handling and resolution Collections, for late payments and defaults; Listen to customers personal situations, being empathetic where appropriate and gather information. Negotiate appropriate financial agreements, based on the information gathered from the customer and systems, to meet both the company and customers' needs. Online system user support,including re-setting passwords and general guidance regarding using the site Statement generation and distribution and general administrative duties. Competencies and Experience: Previous experience in a contact centre is required, preferably within a financial services context. Previous experience within a collections function Knowledge of direct debits and BACS and/or other basic banking payment systems Excellent communication skills, over the phone Good listening skills Good customer service skills Able to take ownership of problems and resolve them, using own initiative Able to deal with difficult customers, confidently and calmly Previous experience carrying out administrative duties Good eye for detail Good numeracy skills Experience working with online payments and/or CRM systems PC literate with basic Word and Excel skills Grade A-C in GCSE (or equivalent) in Maths and English. With ambitious growth plans this entrepreneurial business can offer exciting career opportunities for the right people. Any offers are subject to the relevant employment, credit and criminal checks
- Contact
- IT Consort
- Posted
- Reference
- JS-10809/003
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Dutch Corporation Tax Assistant
Basic job- Recruiter
- Macildowie Associates Limited
- Salary
- From £20,000 to £25,000 per year
- Location
- Nottingham
- Job term
- Permanent
- Job hours
- Full time
THE OPPORTUNITY:
Are you a fluent Dutch speaker looking to build a career in finance with one of the region’s most prestigious employers?
My client has a large finance function with an international presence across the world. This role offers sound career progression prospects for the right individual and the opportunity to build a career within an exceptional business.
It is essential you speak fluent Dutch and have prior experience in a similar finance role in order to be considered for this role.
THE ROLE AND YOUR RESPONSIBILITIES:
• Preparation of Dutch Corporation Tax provision computations including general ledger journals
• Timely submission of Corporation Tax returns to advisors for onward filing to tax authorities
• Preparation of Dutch entity Corporate tax estimates for submission to tax authorities on a timely basis
• Collation and preparation of all Dutch Corporate tax payments ensuring accuracy of information
• Assisting with process review and on going improvement projects
• Working with external advisors on technical tax issues
EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:
It is essential you are a fluent Dutch speaker in order to be considered for this role.
NB: As a result of the volume of applications we may be unable to respond with individual feedback. If we have not contacted you within five working days your application has been unsuccessful.
Macildowie is a specialist recruitment consultancy with a rich history of resourcing professionals in the areas of HR & TRAINING, FINANCE, PROCUREMENT & SUPPLY CHAIN and SALES & MARKETING. With deep roots in the East Midlands our Consultants have an unrivalled understanding of the local market.Macildowie Associates is acting as an Employment Agency in relation to this vacancy.
- Contact
- Ryan Jaiswal
- Posted
- Reference
- RJHQ88382211
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Account Manager / Customer Support + Exl Career Progression
Basic job- Recruiter
- EasyWebRecruitment.com
- Salary
- From £16,000 to £16,000 per year
- Location
- Newark and Sherwood
- Job term
- Permanent
- Job hours
- Full time
Account Manager / Customer Support + Exl Career Progression
NSK is a global Japanese leading supplier of bearings, automotive components and precision & mechatronic products. With a turnover of €6 billion, the NSK Group employs more than 26,000 people worldwide.
Position: Customer Services Representative
Location: Newark, Nottinghamshire
Salary: £Competitive + Excellent career progression opportunities
ROLE:
The role of the Account Manager / Customer Support is to represent NSK and its customers, providing technical and commercial responses to achieve sales orders and build customer relationships. The NSK product range includes approx. 32,000 different parts and this role will advise customers on parts that can be sourced and recommend alternatives. The Customer Service Representative will gain extensive product knowledge over time through NSK’s comprehensive training programme.
RESPONSIBILITIES:
a) Internally responsible for a designated number of customer accounts to advise on pricing, availability, delivery, problem solving and provide basic guidance on features and benefits, offering alternatives if required.
b) Learn product and system knowledge to meet customer’s needs in particular to process orders, forecasts and schedules, acknowledging customers as appropriate. Liaise with field sales, supply and logistics personnel as appropriate.
c) Prepare, price and deliver quotations using bespoke systems.
d) Follow up on enquiries and quotations to ensure NSK maximise new opportunities.
e) Closely monitor customer order books and liaise with internal departments and customers to ensure on time delivery.
f) Liaise with customers and internal departments to find a balance between the customer’s needs and NSK’s ability to supply profitably.
g) Build professional relationships with customers so that NSK becomes their preferred supplier which will include phone, e-mail, fax and representing NSK during customer meetings.
h) Analyse customer’s technical and commercial requirements.
i) Co-ordinate actions needed to solve customer problems to maintain business relationships.
ESSENTIAL SKILLS / EXPERIENCE:
a) Proven Customer Service experience (preferably in a similar role).
b) A minimum of 3 GCSE’s at grade C or above including Maths and English.
c) Ability to understand and use Company technical literature.
d) Good keyboarding skills and computer literate including Microsoft Office Suite Software, and experience of bespoke systems.
e) Effective written and oral communication skills.
f) Good and confident telephone manner with the ability to resolve conflict in a calm and professional manner.
g) Self motivated and driven by achievement of deadlines and specific targets.
DESIRABLE SKILLS / EXPERIENCE:
a) Experience or interest in the Automotive industry and how things work
You may have experience of the following: Customer Service Representative, Ball Bearings, Customer Support, Helpdesk, Customer Service Advisor, Account Manager, Contact Centre Advisor, Sales Support, Precision Components, Administrator, Client Advisor, Account Executive, Customer Service Administrator, Service Delivery Executive, Customer Liaison, Sales Administration, etc
This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
- Contact
- Candidate Services
- Posted
- Reference
- ewr578148642
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