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Express Operations Manager (Retail Area / Regional Manager)
Nothing beats working for the best. Join Tesco and you will enjoy lots of support, scope for your development and a very competitive salary and benefits package.
If you have spent time working in a fast moving, customer focused retail environment even better.
Position: Express Operations Manager
Location: East Anglian region
Salary: £Highly Competitive
An opportunity has arisen in the East Anglian region for an Operations Manager. You will be working with their Express Fuel Site Stores.
a) Using Customer Viewpoint to understand the customer perceptions of their stores and ensuring Store Managers act upon the feedback.
b) Standing over the customer shopping trip through the completion of both planned and customer structured visits, providing feedback to build continuous improvement.
c) Recognising and celebrating success when their team deliver excellent service.
d) Ensuring their stores are recognised as an important part of their local communities, building relationships and personally getting involved with local initiatives.
e) Leading their team to grow sales, maximise profit and manage stores investment.
f) Using their expertise and knowledge of trading opportunities to identify ways to continually grow the business and share these with their colleagues. They support the expansion of the Format, through ensuring the delivery on investment provided by new stores and refresh.
g) Identifying trends across their stores, they ensure Store Managers have plans to improve Steering Wheel performance and coach them to deliver these.
h) Using audits as an important tool to support convergence and build capability and consistency across their stores.
i) Managing the performance of Store Managers, they provide open and honest feedback on what they do well and where improvements need to be made and coaching them how to meet these goals.
j) Coaching Store Managers to manage performance, deliver objectives and sustain change in their stores. Developing their future leaders through leading talent spotting and ensuring everyone has the opportunity to get on if they want to.
k) Supporting Store Managers to identify and appoint Team Leaders. They stand over the appointment of key roles in their stores. Ensuring Store Managers have the correct training and ongoing coaching to build their capability, raise performance and remain legal. Continually developing their own technical and leadership skills to be an expert in their role.
l) Being the expert on routines and processes to ensure they trade legally. Ensuring Store Managers are aware of the security tools available to them to provide a safe place to work and shop.
m) Providing support for their stores going through any major incidents. Colleague safety is always their priority.
ESSENTIAL SKILLS / EXPERIENCE:
a) You will need to be an inspirational person with the flair, drive and dedication, to work in the tightest ship in retail.
b) In terms of your background, you will bring extensive supervisory experience and leadership skills gained in a dynamic Fuel and retail environment.
c) As a person you are driven, decisive, commercially astute, and full of initiative. What’s more, you are brilliant at getting the best out of people, and as determined as they are to succeed and grow. In short, you are a high achiever.
d) The ideal candidate will be experienced in managing several Fuel sites.
e) This role is a higher level 2 and the ideal candidates will have a background in area managing several fuel sites. Applications from candidates who are Deputy or Store Managers with other retailers like Asda, Morrison, Sainsbury’s and Waitrose will also be of interest to me as most of these stores have fuel sites.
You may have experience of the following: Assistant Retail Manager, Multi Store Management, Fuel Sites Operations Manager, Fuel Sales, Retail Management, Area Manager, Multi-Site Management, Retail Sales, Regional Manager, Customer Service, Retail, Deputy Manager, etc
This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
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