Recruiter

Universal Utilities

Salary

From £18,000 to £22,000 per year + Basic + uncapped commission - OTE 22K

Location

Manchester

Job term

Permanent

Job hours

Full time

Telesales Advisers / Account Managers - Retentions / Renewals

The Company

Employing over 500 people throughout our 12 regional offices, Unicom is the UK's largest and fastest growing independent telecommunications service provider specialising in the small to medium-sized business market, with an annual turnover of over £60 million. In recognition of this, the company has featured several times in the Sunday Times Profit Track 100, Fast Track 100, and Tech Track 100. We currently provide line rental, telephone calls, broadband, mobiles, and directory enquiry services to over 100,000 business customers.

The Role

Key duties of this role will involve contacting customers that are coming to the end of their contract for telecoms, broadband and mobile services. Using objection handling and negotiation skills you will explore the customer’s current requirements with the purpose of reselling and renewing their contract. This will involve discussing the benefits of our product packages in contrast with offers the customer may have received from other providers, as well as resolving other reasons for cancelling such as ceasing to trade, change of ownerships, faults and customer care issues. This role offers a substantial variety in the wide range of issues that customers will raise and gives an excellent opportunity to join a company that can offer genuine career progression and excellent development prospects.

Requirements

• Excellent communicator
• Able to develop good working relationships with business customers
• Strong organisational skills
• Rapport building and controlled objection handling skills are essential
• Able to assist customers in an empathetic, persuasive and confident telephone manner
• Strong minded and professional with an ability to negotiate and influence confidently at all levels
• Direct retentions or sales experience is advantageous however we will consider transferable skills from previous roles
• Experienced applicants from a call centre, customer services or telecoms background also encouraged to apply
• Excellent customer care skills and customer focused attitude
• Self motivation with a positive approach to targets

Unicom is committed to giving the highest standards of customer service and we achieve this through the ongoing development of our employees. This is reflected in various awards including Investors in People, Customer First, and Customer Excellence. Our continued expansion creates significant opportunities for promotion in a variety of roles. Full training is provided for all roles.

Benefits

• Personal Incentive Bonus Scheme (Up to 10% salary bonus per annum)
• Two salary reviews per annum
• Up to 33 days holiday per annum
• Excellent promotional opportunities for motivated individuals
• Additional incentive schemes
• Full and comprehensive three week introductory training in the role
• Continued training to help develop skills and abilities
• Training Support Scheme
• Work for an Investors in People accredited company
• Regular subsidised social events


How to Apply

If you are interested in taking advantage of this Telesales Renewals role please apply online including your covering letter and CV stating which role you are applying for.

Recruiter

JOBG8

Salary

From £24,500 to £26,000 per year

Location

North West, Manchester, Lancashire, England, United Kingdom

Job term

Permanent

Job hours

Full time

Nutritional Nurse Advisor Up to 26,000 per annum Manchester Our client specialises in the delivery of advanced medical nutrition for patients requiring disease and malnutrition management. This is a field based Adult or Dual qualified Nutritional Nurse opportunity supporting home enterally fed patients via home visits and telephone support - covering the East Kent region. Ashford, Canterbury, Dover etc Looking after one or more hospitals that work in a group or a large PCT, the patient's population may come from across a whole county - they can live anywhere within that geography. A patient facing role - the recruited nurse is required to understand the commercial aspects of the role and work alongside their Clinical Nurse Manager attending contract and Service Level Agreement review meetings. Responsibilities include: Supporting families/carers to obtain the optimum nutritional state for the patient. Promote/support positive enteral feeding practices for patients and carers Support the objectives of early supportive discharge and admission avoidance (pre and unplanned) Develop high level expertise in Malnutrition and the universal screening tool 'MUST' Be aware and take into consideration current legislation, and nutritional trends and research Support enteral feeding clinics and special schools nurses and Children Community Nurses, with expert advice. Obtain accurate and appropriate health assessments, to reflect the nutritional state of the patient. Identify nutritional deficits and monitor compliance with the feeding regime. Maintain and promote positive working relationships with the multi - disciplinary team. Deliver educational support and training, in a variety of settings, for the patient, to include evaluation. Develop, with training and support the ability to change skin level devices (buttons), balloon gastrostomy tubes, nasogastric tubes, as appropriate Minimum Requirements NMC Registered. Adult or Dual trained. Minimum of 2 years post registration nursing experience Full UK driving licence Competent and confident IT skills - Word, Excel, Powerpoint and e-mail Ability to stay away from home as required. Excellent time management skills and planning is essential Strong communication skills - for patient and carer training and presentations to the account (Dieticians and Hospital and Community based Nutrition nurses) Preferable Requirements Experience in the oral supplement /Enteral feed therapy area ENB 998 or equivalent. Experience of working independently Experience of working in a commercial/customer service organization If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you. Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. The successful candidate may be required to undertake a Criminal Records Bureau Check.

Recruiter

Everest

Salary

Competitive + Realistic OTE of £36k to £50k

Location

Manchester

Job term

Permanent

Job hours

Full time

Do you want flexible working hours for the perfect work-life balance?

Everest have been passionate home improvers since 1965 and have grown into one of the most recognised and respected home improvement companies in the UK. We are passionate about transforming homes properly, professionally and precisely – and have beautifully transformed nearly 2million homes in the UK over the past 50 years.

With quality double glazing at our heart, our extensive product range now includes windows and doors, conservatories, roofline products (guttering, cladding, soffits etc), garage doors, timber windows, flat roofs, and driveways.

All of our products are developed to the highest standards, and we’re committed to producing them as the best of their kind so that we remain industry leaders.
As a Sales Advisor you’ll represent the face of Everest when you visit customers in their homes, so it’s essential that you’re self-assured, passionate and a great communicator.
You can also expect:
• On-going support and training in our dedicated facilities
• The ability to choose your own working hours
• Rewards for each sale you make
• Incentives and awards
• Realistic OTE of £36K in your first 12 months, although our best new-starters earn £50k+

So, if you’re ambitious, determined and the thought of working for yourself in partnership with a recognised market-leader sounds appealing, then get in touch to find out more information about a Sales Advisor role with Everest.

Recruiter

Your Housing Group

Salary

From £38,245 to £42,283 per year

Location

Chester, Warrington, Manchester

Qualifications

Qualified as a Chartered Tax Advisor or equivalent

Job term

Permanent

Job hours

Full time

Finance Manager - Taxation

Your Housing Group is one of the UK's largest social housing providers with over 32,000 homes across the North West, Yorkshire and the Midlands. As well as a wide range of homes for social and affordable rent, Your Housing Group also provides homes for sale and shared ownership as well as Extra Care housing, sheltered and supported accommodation for older people and young adults. Our mission is "transforming your lives and your communities" and we do this by providing the people who live in our communities with a wide range of guidance and support services.

You will be responsible for providing a taxation service in respect of the Group including all things related to corporation tax and VAT. The role will be responsible for the computation of all regulatory returns and taxation planning, specifically focussing on the Groups partial exemption method’s. The Finance Manager – Taxation will work in partnership with the Head of Financial Control, Head of Finance and Planning & Development Finance, Commercial Business Partners and Communities Management Teams.

The successful candidate will be a fully qualified member of the Chartered Institute of Taxation/qualified as a Chartered Tax Advisor or equivalent. You will demonstrate sound finance/resources management and effective fulfilment or regulatory finance requirements and be able to make sound judgements which balance commercial realities and manage risk.

A strong record of providing financial support in a social housing sector together with knowledge of the latest Accounting Standards and applications to the social housing sector is desirable.

You must also have excellent oral and written communication skills with the ability to successfully build relationships externally and with staff from other areas of the business.

Closing date: 1st June 2013
Interview Date: TBC

Your Housing Group values diversity and encourages applications from all communities.

Recruiter

Universal Utilities

Salary

From £18,000 to £30,000 per year + Basic + uncapped commission - OTE 28K

Location

Manchester

Job term

Permanent

Job hours

Full time

Telesales Manager - Retentions Manager

The Company

Employing over 500 people throughout our 12 regional offices, Unicom is the UK's largest and fastest growing independent telecommunications service provider specialising in the small to medium-sized business market, with an annual turnover of over £60 million. In recognition of this, the company has featured several times in the Sunday Times Profit Track 100, Fast Track 100, and Tech Track 100. We currently provide line rental, telephone calls, broadband, mobiles, and directory enquiry services to over 100,000 business customers.

Unicom is committed to giving the highest standards of customer service and we achieve this through the ongoing development of our employees. This is reflected in various awards including Investors in People, Customer First, and Customer Excellence. Our continued expansion creates significant opportunities for promotion in a variety of roles. Full training is provided for all roles.

The Role

You will report directly to the Retentions Department Head, and will be responsible for the day to day management of the Renewals team, including 2 Supervisors and approximately 20 advisors.

It is imperative that you are an excellent people motivator and can inspire the team to perform at the highest levels. With a ‘hands on’ approach your responsibilities will cover team motivation, training, call monitoring and raising call standards, analysis of kpi’s, audits, employee compliance and managing personnel issues. You may also be required to deal with escalated calls or larger customers from time to time. This is a varied role where the ongoing development of supervisors and advisors is critical. In the future, as you progress in the role, you will be given the opportunity to extend your managerial responsibilities further.

Ideally, applicants will have gained at least 2 years sales manager experience within a sales or retentions type role. You will also need to demonstrate an ability to implement and analyse business processes to maximise efficiency within the department. This role is ideal for someone that has thrived in a sales environment and is looking for a new challenge with a company that can offer genuine career progression and excellent development prospects.

Benefits

• Uncapped Performance Related Bonus Scheme
• Two salary reviews per annum
• Up to 33 days holiday per annum
• Excellent promotional opportunities for motivated individuals
• Additional incentive schemes
• Full and comprehensive three week introductory training in the role
• Continued training to help develop skills and abilities
• Training Support Scheme
• Work for an Investors in People accredited company
• Regular subsidised social events


How to Apply

If you are interested in taking advantage of this Telesales Manager role please apply online including your covering letter and CV stating which role you are applying for.

Recruiter

Universal Utilities

Salary

From £18,000 to £30,000 per year + Basic + uncapped commission - OTE 28K

Location

Manchester

Job term

Permanent

Job hours

Full time

Telesales Manager - Retentions Manager

The Company

Employing over 500 people throughout our 12 regional offices, Unicom is the UK's largest and fastest growing independent telecommunications service provider specialising in the small to medium-sized business market, with an annual turnover of over £60 million. In recognition of this, the company has featured several times in the Sunday Times Profit Track 100, Fast Track 100, and Tech Track 100. We currently provide line rental, telephone calls, broadband, mobiles, and directory enquiry services to over 100,000 business customers.

Unicom is committed to giving the highest standards of customer service and we achieve this through the ongoing development of our employees. This is reflected in various awards including Investors in People, Customer First, and Customer Excellence. Our continued expansion creates significant opportunities for promotion in a variety of roles. Full training is provided for all roles.

The Role

You will report directly to the Retentions Department Head, and will be responsible for the day to day management of the Renewals team, including 2 Supervisors and approximately 20 advisors.

It is imperative that you are an excellent people motivator and can inspire the team to perform at the highest levels. With a ‘hands on’ approach your responsibilities will cover team motivation, training, call monitoring and raising call standards, analysis of kpi’s, audits, employee compliance and managing personnel issues. You may also be required to deal with escalated calls or larger customers from time to time. This is a varied role where the ongoing development of supervisors and advisors is critical. In the future, as you progress in the role, you will be given the opportunity to extend your managerial responsibilities further.

Ideally, applicants will have gained at least 2 years sales manager experience within a sales or retentions type role. You will also need to demonstrate an ability to implement and analyse business processes to maximise efficiency within the department. This role is ideal for someone that has thrived in a sales environment and is looking for a new challenge with a company that can offer genuine career progression and excellent development prospects.

Benefits

• Uncapped Performance Related Bonus Scheme
• Two salary reviews per annum
• Up to 33 days holiday per annum
• Excellent promotional opportunities for motivated individuals
• Additional incentive schemes
• Full and comprehensive three week introductory training in the role
• Continued training to help develop skills and abilities
• Training Support Scheme
• Work for an Investors in People accredited company
• Regular subsidised social events


How to Apply

If you are interested in taking advantage of this Telesales Manager role please apply online including your covering letter and CV stating which role you are applying for.