- Recruiter
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BMW
- Salary
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Competitive + Benefits for the successful candidate will include: competitive salary, car, flexible remuneration options including additional leave, health benefits and pension.
- Location
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Leeds
- Job term
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Permanent
- Job hours
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Full time
Job Overview
To champion process improvement within the organisation and work closely with all business operational areas and key suppliers to assess current business processes, identify areas for improvement, develop, implement and embed new processes and business change successfully.
Work closely with central departments to enable compliance with AL International operational strategy.
Key Responsibilities
• Contribute to the development of a process improvement strategy for the organisation
• Collaborate, liaise with key stakeholders in the business and gather input for the process improvement plan for the organisation
• Develop, gather input, consult and apply the use of appropriate process improvement tools and techniques to enable a structured, cohesive and consistent approach to process improvement activities across the organisation
• Champion, communicate and implement a continuous improvement programme within the business to maximise the take up and utilisation of the programme framework and build ownership for continuous improvement programme activities in the business
• Analyse, investigate, benchmark and evaluate internal processes, procedures, BDc and KPI’s for trends and areas for improvement whilst making recommendations to process owners where appropriate
•Manage and control business project budget, scope and resources
• Conduct, oversee and support the implementation of change management activities for significant projects to ensure that change is successfully embedded in the organisation
• Build, develop, manage and maintain strong working relationships with key business stakeholders on a national and international level to understand process improvement needs and challenges across the organisation that will enable planning and provision of appropriate support
• Source, research and share industry knowledge and best practice from external sources to ensure innovative and industry leading concepts, approaches and best practices are appropriately applied to improve business efficiency and effectiveness
• Own, plan, conduct and oversee successful BSI ISO reaccreditation by acting as a representative for BSI, supporting external audits in both Leeds and Hook offices, ensuring planned internal reviews are completed on a timely basis and ensuring that issues are escalated and resolved in a timely fashion
• Investigate, qualify and consult with potential external service providers to ensure that all opportunities to identify improvements are visible
• Balancing the priorities and needs of the business lines and support functions when prioritising process improvement initiatives to deliver the maximum benefit to the business
• Application of strong analytical capabilities to conduct in-depth process analysis and benchmarking to identify viable opportunities for improvement
• Motivating employees to generate new ideas for improvement across the business
• Liaising with the IT Projects team in order to support IT projects as an when required including providing input to business analysis
• Working cross functionally to deliver projects and process improvement initiatives on time and on budget
• Working with and influencing stakeholders at all levels across the business (influence is through relationship management rather than through positional power)
• Demonstrating measurable business benefit delivered by BPM.
• Focusing on multiple initiatives while also maintaining an overview of the wider business to proactively identify potential opportunities
• Balancing ad hoc or small scale process reviews to improve day to day running of the business, with the delivery of wider process improvement initiatives to the organisation
• Maintaining an awareness and appreciation of industry codes of practice (e.g. BVRLA/FLA etc.) and relevant regulatory frameworks in order to understand their impact on business processes and procedures
Qualifications, Skills & Experience
Knowledge:
• Process Improvement methodologies, including measurement approaches to assess efficiency/effectiveness gains
• Change management theory and practice
• Training theory and practice
Skills:
• Project management
• Quality management
• Strong communication and facilitation skills
• Influencing and relationship management
• Analytical skills
• Ability to work on own initiative with a good attention to detail
• Ability to prioritise activities, work under pressure and multi-task
• Recognised qualification in process improvement (desirable)
Experience:
• Operating in a role as an consultant
• Track record of successfully delivering business improvement and change in a financial services environment
• Demonstrated ability to manage and influence teams and/or people at all levels of the organisation
• Understanding of Alphabet and BMW Group FS company processes and systems
• Fleet industry experience within a top 10 FN50 competitor
• Responsible for BSI accreditation process (desirable)
To apply please send a copy of your CV to _ [contact details removed]