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Aftersales & Operations Advisor
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- TUI Specialist & Activity
- Salary
- From £16,000 to £18,000 per year
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Aftersales & Operations Advisor
Based in Leeds
We are currently recruiting an Aftersales & Operations Advisor for our Austravel brand. Austravel are part of the Specialist Holidays Group Division which is part of TUI Travel PLC's Specialist & Activity Sector.
The successful applicant will follow operational and administration procedures for Austravel to ensure the smooth provision and accurate delivery of all client holidays. They will provide the highest level of prompt, accurate, efficient and cost effective services to all of Austravel's internal and external clients and suppliers whilst maintaining client loyalty.
What You'll Be Doing
• Authorise / Quality check all confirmed bookings, identifying potential savings & increased revenue opportunities for the business
• Conduct outbound calling to actively promote land products and extras to maximise profit and enhance the customers Austravel experience
• Manage GDS airline queues
• Ensure that all post booking, pre-departure and in resort operational and administrative issues are dealt with in a seamless, efficient and customer focused manner to ensure all clients enjoy problem free travel arrangements
• Ensure all in resort issues are resolved in resort
• Ensure that all customer contacts are handled quickly, efficiently, and in accordance with the high standards of customer care that the company aims to offer
• Investigate & resolve complaints received from customers in relation to pre-departure confirmed bookings
• Achieve and exceed call handling productivity targets for number of calls achieved, call duration and clerical time
• Demonstrate a sense of urgency to changing call volumes and adapt as required
• Ensure the delivery of late booking details to the UK and overseas representatives and airlines
• Suggest improvements and change to meet the business needs.
• Actively seek to improve the level of service offered to customers with a commitment to go the extra mile and exceed customer expectations every time
• Take ownership and accountability of own quality of work to minimise the risk of errors
• Monitor Foreign Office Travel Advice, weather conditions and other operational factors that affect travellers in liaison with TUI Duty Office to ensure that we are coinciding with group policy on any operational issues and that we are working together effectively
• Co-ordinate and work closely with Head Office to implement company emergency crisis procedures in the event of a force majeure
• Log all issues accurately and consistently
What We're Looking For
• Passion for travel and has ideally travelled to Australia and / or New Zealand
• Delivery of high customer service and commitment to exceed customer expectations
• Track record of achieving and exceeding sales and service targets
• Highly travel sales and service motivated
• Excellent communication skills and the ability to build strong trusting relationships with customers
• Ability to work under pressure and meet sales calls handling targets with a strong sense of urgency
• Highly numerate and literate with an excellent attention to detail
• Ability to make decisions
• Pro-active problem solver and takes ownership for own performance and development
• Committed and flexible approach, a strong team player
• Confident and self motivated to exceed targets
• Sound computer literacy - Amadeus, Travelink, Intranet, Outlook
• Ability to work extra hours during times of crisis
• Understanding of airline contracts
- Contact
- Specialist & Activity
- Posted
- Reference
- SB653
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Business Support
Standard job- Recruiter
- JOBG8
- Salary
- From £21,000 to £21,000 per year
- Location
- Yorkshire and the Humber, England, United Kingdom, West Yorkshire, Leeds
- Job term
- Permanent
- Job hours
- Full time
Business Support Leeds �21000 per annum Providing specialist business support capabilities as part of the PPI site operations team, Leeds. Administering, managing and communicating shared strategies/information/resources so that projects, programmes and ongoing operational teams in this area run effectively. KEY OBJECTIVES & RESPONSIBILITIES *Work closely with other functions ensuring timely completion and submission of ongoing dashboards and client information. *Complete and circulate management information on progress for agreed areas of the PPI Leeds operation. *Take ownership of key on-boarding and recruitment administration from change of details on Capita Desktop through to on-site User Access Management submissions and leaver process. *Take responsibility for ensuring all agendas/facilities are in place for agreed key internal and external meetings, including ownership of minutes and actions. *Maintain various key documents, files and databases including shared folders, plans, trackers, resource allocation, team structures/organisational charts. *Act as key support to the Head of site operations and operations management as required. *Design and disseminate communications across the Capita PPI operation. *Ensure adequate provision of stationery. *Identify, evaluate and report risks to your line manager. *Make suggestions for improvement and complete preventive actions. *Comply with FSA Regulations and Treating Customers Fairly (TCF) principles (where applicable) *Liaise with other parts of Capita as appropriate eg HR, IT Services and Leeds Resourcing Team *Undertake adhoc project work whilst maintaining all BAU activity. *Create and maintain accurate and reliable MI for a variety of stakeholders. Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
- Contact
- Capita
- Posted
- Reference
- JS-HC/ITIN/19101
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Management Accountant
Display job- Recruiter
- EMIS
- Salary
- From £30,000 to £40,000 per year
- Location
- Leeds
- Qualifications
- AAT or part ACA, ACCA or CIMA qualified
- Job term
- Permanent
- Job hours
- Full time
Management Accountant - Yeadon, Leeds
An excellent opportunity has arisen for a qualified Management Accountant to join a growing, dynamic AIM listed business.
Egton Medical Information Systems Ltd (EMIS) is the UK's market leading primary care software provider with more than 39 million patient records entrusted to its systems.
Your job:
Production of monthly management accounts including variance analysis/investigation
Monthly departmental overhead reporting, liaising with departmental heads
Month end journal postings / Balance sheet reconciliations
Assist with year-end financial accounts (Group and Subsidiary)
Assist with improvement of internal financial controls
Input into the preparation of the annual budgets and subsequent quarterly reforecasts
What we would like you to have:
Qualified accountant with 1-3 years post qualified experience (this is given for guidance only and all suitably qualified candidates would be considered)
Strong IT skills (Microsoft Excel)
Able to work in a team and on their own.
Systems literate with good understanding of financial and other systems
Self-starter with well-developed analytical skills
Must have the confidence to challenge and be challenged
Excellent communication skills at all levels
Attention to detail
What we would also like you to have:
Experience of technology/healthcare
IFRS reporting experience
General awareness of the key aspects of taxation, particularly payroll taxes
What we give you:
Salary up to £40k depending on level of experience
Share incentive plan
Pension scheme (starting 2013)
Excellent holiday entitlement (rising over time)
Child Care Vouchers
Free eye tests
Gym discounts
EMIS are dedicated to creating and implementing successful IT products and services in the healthcare sector, through this we have been recognised for winning a number of industry awards and accolades. If you are looking to work for a market leading, forward thinking professional organisation whose vision is to continuously improve patient care by developing our systems and services’ and you have the skills and experience for this Management Accountant role ….then apply now.
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- EMIS
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- Reference
- Management Accountant
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Executive Director – Commercial Development
Standard job- Recruiter
- Leeds City College
- Salary
- Competitive
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Executive Director – Commercial Development
Leeds
Salary: Up to £105k (including PRP)
Established in 2009, Leeds City College is one of the largest and most successful further education colleges in the sector, with over 1,700 staff, 40,000 students and an annual group turnover of over £90 million. As one of the most exciting and innovative colleges in the sector, Leeds City College is at the forefront of its local and regional agendas and is a significant national influencer.
Reporting to the Chief Executive, and a key member of the Executive Leadership Team, the Executive Director – Commercial Development will be responsible for strategic direction, business planning, and development of the organisation’s employer engagement and overall “commercialisation” strategy.
You will work across all areas of the business providing inspired and insightful leadership to capitalise on the College’s current reputation and its existing product portfolio, while creating new commercial opportunities, including partnerships, which will optimise both revenues and profitability.
This is an exciting appointment for a high performance individual responsible for developing the College’s commercial strategy with a strong emphasis on identifying business growth opportunities and implementing initiatives that deliver successful outcomes.
Closing date: 5 July 2013
Interviews will be held w/c 15 July or 22 July 2013
Leeds City College celebrates diversity. We are committed to safeguarding children, young people and vulnerable adults. If successful you will be required to complete an enhanced DBS check.
All applicants will be treated fairly irrespective of race, disability, sexual orientation, religion or belief or age. The college actively welcomes applications from all sections of the community.
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- HR Operations
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- Reference
- ED_LCC
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Graduate Trainee Recruitment Consultant - global consultancy
Basic job- Recruiter
- Support Services Group (1)
- Salary
- From £18,000 to £35,000 per year + Uncapped earnings, incentives.
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Graduate Trainee Recruitment Consultant – Prestigious global recruitment company, established for over 20 years with 40 offices across Europe, USA and Asia. Trainee Recruitment Consultant - £18,000 basic + uncapped earnings. £35k OTE. Technology and Finance markets. Industry renowned Graduate Trainee Recruitment Consultant training programme.
Urgent requirement - Graduate Trainee Recruitment Consultant – Leeds.
The Company
The company are one of the longest standing recruitment specialists in the world. They employ over 4,000 professionals across the globe focussing on niche sectors within technology and finance. What sets this company apart from their competition is their continued effort to remain at the forefront of their industry. They spend a great deal of time networking and cultivating the strongest relationships with their clients and provide not only a recruitment consultancy service, but also add value through the networking events that they hold. They gather CEO’s and Directors together at networking events to discuss new developments in their market and in return, this ensures that they position themselves as clear market leaders. They place technology and finance professionals world-wide, and offer incredible opportunities for career progression. It’s not uncommon for a Trainee to be fast tracked into management and be managing an office within three years! Few other recruitment companies can make such a commitment to their employee’s career aspirations.
The Rewards
There are a whole host of rewards and benefits available to you, some of which you can find below;
• Extremely competitive basic salary with regular salary reviews.
• Exceptional commission scheme with uncapped earnings.
• Private healthcare.
• Car allowance.
• 25 days annual leave (bank holidays on top).
• All expenses paid trips.
• Company shares.
• Invitations to social events and company parties.
The role of a Recruitment Consultant
The role of a Recruitment Consultant is a sales based position. You will be responsible for developing new business relationships. This means cold calling companies and building relationships with senior management and Directors. You will consultatively sell the recruitment service that you can offer and negotiate on the cost of your services. Your role at the company will involve a great deal of headhunting – approaching professionals in competitor companies and enticing them away to the positions that you are recruiting for! You will generate revenue by successfully placing your candidates with your clients.
You
You will be a recent Graduate, or you will have strong A-Levels with at least six months sales experience. Recruitment requires you to be self motivated and tenacious. You will need to be able to develop relationships with senior management and Directors and build rapport quickly. You needn’t have any prior recruitment experience, however you must have the desire to be successful and to be the best! You’ll have examples of your competitive nature and your achievements and you’ll know why you would excel in recruitment. Achievements outside of work such as those gained in sports will also be advantageous.
To apply for this position - send your CV immediately. Shortlisted applicants will be contacted within 24 hours.
Recruitment Consultant, Trainee Recruitment Consultant, Recruiter, Resourcer, Trainee, Graduate, Sales, B2B,B2C, ‘direct sales’, ‘media sales’, ‘advertising sales’
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- Greg Southern
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- Reference
- HGLeeds
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Financial Controller / Accountant
Basic job- Recruiter
- Sharp Consultancy - Leeds
- Salary
- From £45,000 to £55,000 per year
- Location
- Leeds
- Job term
- Contract
- Job hours
- Full time
Our client, based in Leeds have an interim opportunity ideal for an ACA Qualified Accountant to join their business for approx three days per week for a period of six to nine months.
The role will take responsibility for:
* Review of all reporting packs for the individual companies before they go to auditors.
* Review of stats before they go to auditors.
* Preparation of the consolidated reporting pack and stats including the consolidated cash flow and notes.
* Insert wording for individual stats for the Director reports.
* Ensure up to date compliance with current guidelines.
* Tax Disclosures for stats individual and consolidated and Tax for the pension.
* Pensions FRS 17 – assumptions checking postings and queries.
* IFRS.
* Dormant co stat accounts.
Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within seven days please note that on this occasion your application has not been successful.
- Contact
- Leeds Qualified
- Posted
- Reference
- KPI24103
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Commercial Management Accountant
Basic job- Recruiter
- Watson Moore
- Salary
- From £20,000 to £30,000 per year + benefits
- Location
- Leeds
- Qualifications
- Part-Qualified Accountant
- Job term
- Permanent
- Job hours
- Full time
My client is a multi-site, service sector business operating in a growth market currently looking for a Commercial Management Accountant to join their team based in Leeds.
In this role, you will influence commercial and operational decision making and provide key financial support as part of a business partnering service.
Reporting to the Finance Business Partner (or Senior Business Analyst) your key responsibilities will include; planning, budgeting and forecasting; investigating and explaining variances; assisting the senior management team to understand commercial performance against key levers and KPI’s; analysis of business cases and investment opportunities.
The successful candidate will be part-qualified (CIMA/ACCA/ACA) with financial analysis experience gained in a corporate environment. You will have excellent communication and numerical skills with a high attention to detail and demonstrate the ability to understand commercial issues and trends.
- Contact
- Laura McBride
- Posted
- Reference
- LM791
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Group Finance Assistant (ACCA, CIMA, ACA)
Standard job- Recruiter
- Jet2.com
- Salary
- Competitive
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Reporting to the Group Finance Manager, the Group Finance Assistant will play a key role as part of the Group Finance Team, producing financial information for both internal and external stakeholders, for the purpose of effectively communicating Group financial performance.
You will be responsible for assisting in the preparation of monthly and quarterly group management accounts, KPI packs and covenant tests, including numbers and insightful commentary. You will also be responsible for all intra-group balances making sure that all reported balances agree on a monthly basis. Assisting the Group Finance Manager in the preparation of interim and annual report numbers and investor presentations will be key to the success of this role.
The successful candidate will be a part qualified (ACCA, CIMA, ACA) accountant with proven experience in a Finance environment. You will have strong IT skills (particularly on MS Excel), be used to working in a dynamic environment working to tight timescales and have excellent communication skills.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. As well as being part of a vibrant Company, our colleagues can also benefit from our Staff Travel Scheme.
This is a great opportunity to be part of an exciting forward thinking business - help us to send the North on holiday with Jet2.com and Jet2holidays.
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- Jet2.com
- Posted
- Reference
- 658BR
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Business Development, P/T F/T, Flexible hours,Work from home, Excellent income
Standard job- Recruiter
- Orion Business Management
- Salary
- From £15,000 to £40,000 per year + OTE £15K + to £60K Plus additional
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Company: Forever Fantastic Business Development
Job Title: Business Development, P/T - F/T, Work flexible hours from Home, Excellent Additional Income
Salary: From £15,000 to in excess of £40,000 per annum OTE 15K + to 40K + and additional benefits
Description: Our industry is attracting many successful business people and working professionals who want their life back. Working from home, part time flexible hours to achieve uncapped financial rewards, plus other benefits, is what many people are seeking to do at this time without compromising their current commitments. This can also be developed into a full time opportunity.
Whatever your current occupation we can offer you an opportunity to develop your own business, continue your self-development and create the lifestyle you desire. A self employed opportunity which gives you choices and puts you in control of your future.
To become successful working alongside us you will need to have an outgoing personality and be looking for better recognition, bigger rewards, both personally and financially, be good with people and motivated to help yourself and others towards a happier and healthy life.
You may have Sales, Marketing, Recruiting, Training or Managerial skills. However you will also have access to trainings and support to further your existing skills and knowledge from a company with the Gold Standard Investors in People Award. You will see the rewards are excellent for those who are coachable and prepared to demonstrate a good and consistent work attitude within this varied role.
People from all types of background have many different reasons for working with us.
These may be:
* Successful business people who want more time to enjoy their success.
* Those facing redundancy or who are looking for a fresh challenge.
* Commuters and those working longer hours than they are paid for.
* Parents who want to earn a living and still be there for their children.
* People of any age wanting to put a pension in place.
* Optimistic people who believe life must have more to offer them.
We offer a remarkable business with a proven track record that enables you to work independently, yet fully supported by one of the most successful companies both here in the UK and across the globe, Forever Living Products, Longbridge Manor, Warwick CV34 6RB. Forever are members of the Direct Selling Association.
Some of the many benefits are:
* Time and freedom to build your own life according to your goals.
* Puts YOU in control of your income, which is uncapped and willable.
* Have a business within the fast growing Health and Wellness market place.
Access to superior health products such as Aloe Vera drinking gels, supplements, personal and skincare products.
* Flexibility - start part-time, and build to a full time income.
* Become an equal partner within a financially secure company established over 33 years.
* Excellent training programme - Investors in People, Gold and Champion status awards.
* Global Opportunity to qualify for Chairman’s Bonus, Car Plan, and International Travel.
It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme. Do not be misled by claims that high earnings are easily achieved.
This self employed opportunity is also ideal for the mature person as there is no upper age limit.
Applicants must be 18 or over and have own transport. No upper age limit.
Please note. CV in application. Kim Penney Independent Distributor of Forever Living Products
- Contact
- Anne Lowish
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- Reference
- LEEDS1
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Audit Senior
Basic job- Recruiter
- Marks Sattin
- Salary
- From £28,000 to £34,000 per year
- Location
- Leeds
- Job term
- Permanent
- Job hours
- Full time
Our client, one of the leading accountancy and business advisory firms in Leeds, is looking for an exceptionalpart-qualified or newly qualified individual to join their growing team. You will work in a fast growing business with a unique audit division offering a broad range of services, tailored to assist mid-sized and entrepreneurial clients grow. Working with a varied client base you will gain experience across a wide variety of markets and industry sectors including, real estate, leisure, media, technology, construction retail and mining. As part of the Audit team you will work primarily on audit engagements, however, there are increasing opportunities to get involved with other related activity to provide a greater breadth of experience for example proposals. You will ideally have good technical knowledge, be an all round team player and have a desire to help build and sustain client relationships. You will ideally be ACA qualified (or part-qualified), have experience of executing assurance engagements within the UK, and be used to working to tight deadlines and handling pressure. This firm are currently going through a period of growth and are able to offer study support for the right individual as well as fast track progression and the opportunity to work in a fast paced and dynamic environment. whmsyorks
- Contact
- Sonya Sharples
- Posted
- Reference
- SOS157522
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