Exclude any of the below options from the search results:Hide this job Hide jobs with titles like this Hide jobs from Teambuilder Recruitment Ltd Hide jobs in this location
- Teambuilder Recruitment Ltd
- From £38,000 to £43,000 per year
- County Durham
- Job term
- Job hours
- Full time
Customer Support Engineer - Install/Commission/Maintain - 38 to 43k - County Durham
The company is seeking a Customer Support Engineer to provide world class support in terms of the equipment and training to which we provide our end user customers. This will also include managing technical support queries. The Customer Support Engineer position is UK based but operating both nationally and internationally.
To install, commission and maintain the company
Create a support and maintenance process, procedures and capability for products.
Train customer operators and maintenance teams in equipment operation and support.
Train distributor base in equipment operation and support.
Actively seek additional or repeat business opportunities for the company
Ensure accurate configuration control of product, manuals, and training instructions.
To effectively communicate with product engineers to quickly resolve technical problems.
To respond to technical questions.
To provide statistics on the departments performance as and when requested by the Commercial Director.
To participate in practical process improvement projects as and when required.
To support the company
Strong technical and diagnostic skills.
Self motivated and capable of working alone in international airports and security locations.
Can demonstrate and invoke confidence when discussing technical support queries with internal and external customers.
Must be able to organise and continually prioritise an ever changing workload.
Must be able to work as part of a busy team and across the organisation, be prepared to travel internationally and to be an Advocate of all the company
Will require Customer Security clearances and essential to have a clean driving license and no criminal convictions.
Salary - 38 to 43k
Stakeholder pension scheme
Private Health Insurance Scheme
25 days holiday plus statutory days
Commutable from Darlington, Middlesbrough, Durham, Houghton le-Spring, Stockton-on-Tees, Hartlepool, Gateshead, Sunderland, Washington, Chester le-Street and surrounding areas.
- Michael Hughes
Your application for ‘Customer Support Engineer - Install/Commission/Maintain - 38 to 43k - County Durham’ has been sent
Your application has been successfully sent. Thanks for applying!