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This exciting opportunity exists within our London Southgate Volkswagen Retailer **Please note all applicants must follow
the on line recruitment process** With over 250 franchised retailers across the UK offering outstanding working
environments, the brand continues to grow year on year. As a Sales Executive, your Key Objectives will be: Objective:
Sell maximum number of vehicles possible Achieve and strive to exceed all monthly and annual sales and associated product
targets as set by the Sales Manager / Operations Manager Record each sales opportunity, contact and follow-up accurately
onto a daily activity control sheet Assist the Sales Manager / Operations Manager in planning sales campaigns and
promotions to maximise sales Keep up-to-date on competitor's products, prices and specifications Introduce and follow-up
suitable sales prospects Objective: Achieve maximum profitability on sales Conduct accurate and fair used vehicle
appraisals for final valuation with the Sales Manager / Operations Manager Ensure all payments for vehicles are complete
for each transaction Negotiate sales for maximum profitability within limits of authority Objective: Ensure highest
degree of customer satisfaction to achieve customer loyalty Ensure that all invoices, statements and other communications
to customers are clearly comprehensive and have been explained verbally Consult with customers to discover and understand
their needs and address customer hesitation and resistance appropriately Approach and receive customers promptly and
courteously at all times Ensure pre-delivery inspection and any sanctioned repairs / servicing are carried out and that
customers are notified of delays, changes in requirements and specification of the vehicle outstanding to ensure a
satisfactory vehicle handover Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve the
Sales Manager / Operations Manager when needed Objective: Ensure customer awareness of options, accessories, extended
warranty and finance facilities Ensure timely and accurate completion of finance proposals and documentation Ensure
extensive and up-to-date knowledge regarding pricing, options, warranties, colours, standard equipment and specifications
etc Objective: Help retailer to achieve industry-leading standards of customer care and process efficiency Plan and
prepare for the daily sales meeting and conform with retailer reporting requirements Ensure the details of vehicle
transaction are accurately documented and registered with the Sales Administration office Maintain internal and external
vehicle displays and showroom staffing levels in line with Volkswagen policy Operate a 'share best practice policy' This
role will be selling new vehicles only and applicants must have previous main dealer experience only with a solid stable
work history and excellent communication skills over the telephone as the role involves quite a lot of prospecting. Any
exposure to Volkswagen or another VAG Brand would be highly advantageous but is not mandatory. **Strictly No Agencies**
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