Recruiter

Crystal

Location

United Kingdom

Job term

Permanent

Job hours

Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the
mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas
Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences
through excellent service and sharing our great local knowledge and expertise.

Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel
businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and
New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for
year round employment overseas or in the UK.

Job Description
As a Hotel Manager with Crystal Ski you will be expected to have the knowledge and experience of ski package holidays and
hotel operations to ensure that our customers have a fantastic holiday. A challenging, but rewarding job that would suit
any candidate with experience in the hospitality industry, looking for more responsibility and the chance to push their
knowledge and skills.

Managing one of our Club Hotels based amidst the stunning scenery of the Alpes, you will have leadership responsibility
for all operational and guest related aspects of hotel management, taking a front-line role in hosting our guests and
making them feel welcome and in professional hands. You will supervise and organise hotel staff and have a good
understanding of people management, training, motivating and developing your team, ensuring that our high standards,
procedures and company image are maintained. You will provide regular, accurate reports and accounts using your strong
numeracy skills and a working knowledge of the Microsoft Office Suite.

You will need to be highly organised and adaptable with excellent communication skills.

Requirements

Essential

Evidence of customer service experience working with a diverse range of customer profiles.
Proven experience within a target sales environment where you have worked to individual and team set targets, including
evidence of upselling.
The ability to problem solve efficiently & effectively.
Excellent interpersonal skills with an enthusiastic and positive manner.
Flexible working approach with the ability to adapt to any situation.
Ability to work autonomously/unsupervised as well as being a positive team player.
Strong Attention to detail.
Proven previous hotel management experience.
Experience working with budgets and accounts, liaising with suppliers and negotiating costs.

Desirable

Second language to a conversational level in either French, German, Spanish or Italian
Previous experience in a ski resort.

The Package

Working for us overseas is a great experience.

We offer a great package to all of our overseas staff, which includes the following

* Competitive wage

* Accommodation

* Season Lift Pass

* Season Equipment hire

* Full Medical & Personnel Insurance

* Travel to and from resort you are placed in

* Full Training

* Uniform

* Friends and Family discount

Job Division: Specialist & Activity

Location: Overseas


hotel manager crystal ski