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Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the
mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas
Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences
through excellent service and sharing our great local knowledge and expertise.
Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel
businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and
New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for
year round employment overseas or in the UK.
Job Description
As a Resort Chalet Manager with Crystal Ski you are responsible for all aspects of the properties with in your resort(s).
A highly responsible and rewarding role that requires a high level of experience in resort operations in the ski
industry.
You'll be responsible for the smooth running and monitoring of our chalets across an entire resort. Whether you're
supervising the chalet staff, preparing chalet accounts, negotiating with local suppliers, or ensuring the highest
standards of cleanliness and Health & Safety, you'll always find there's plenty to do.
It's a key role with loads of responsibility, which is why we need someone with extensive experience of working in
chalets or tour operations who is highly organised and adaptable. Experienced in handling budgets and administration,
you'll be someone who really cares about every customer's experience. A real stickler for good service, you're someone
who constantly wants to raise standards in your work.
Requirements
Essential
Excellent interpersonal skills with an enthusiastic and positive manner.
Ability to work unsupervised with a strong attention to detail.
Excellent all round team player
Proven customer service experience preferably within catering/hospitality environment.
Evidence of management/supervisory skills.
Chalet host or chalet chef experience.
Excellent numeracy skills and working with accounts.
Full Clean Driving Licence.
IT literate.
Desirable
Second language in French, German or Italian.
Previous experience of working in a ski resort.
The Package
Working for us overseas is a great experience.
We offer a great package to all of our overseas staff, which includes the following
* Competitive wage
* Accommodation
* Season Lift Pass
* Season Equipment hire
* Full Medical & Personnel Insurance
* Travel to and from resort you are placed in
* Full Training
* Uniform
* Friends and Family discount
Job Division: Specialist & Activity
Location: Overseas
resort manager chalets crystal ski summer students winter holiday travel hospitality tourism gap year seasonal sports adventure interpersonal customer service management supervisory
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