Recruiter

Crystal

Location

United Kingdom

Job term

Permanent

Job hours

Full time

Award winning and innovative we are the UK's leading ski holiday company, but we're not just about the snow and the
mountains in winter, our Summer and Lakes & Mountains brands have an equally impressive reputation. Our Overseas
Operations team is key to achieving our priority year round - giving our customers outstanding holiday experiences
through excellent service and sharing our great local knowledge and expertise.

Crystal Ski is part of the TUI Specialist & Activity sector which is the most diverse and unique collection of travel
businesses in the world, with over 110 brands stretching from the USA and Canada, across Europe and out to Australia and
New Zealand. As part of TUI Travel Plc, the worlds largest travel organisation, our employees have the opportunity for
year round employment overseas or in the UK.

Job Description

As a Weekend Rep with Crystal you will work part time, usually for three days over the busiest period of the week. During
that time you will be the face of the company and will be directly responsible for making sure the customers receive a
fantastic ski holiday.

Life as a Weekend Rep is hard work but great fun as you must be ready to deal with a variety of work in an often
challenging environment. Your work will involve conducting welcome meetings, facilitating airport transfers, dealing with
queries, selling extra packages, dealing with resort admin, organising Aprs events and ski guiding with your guests.
Crystal Weekend Reps work long hours and will often be faced with demanding situations that require a mature and
professional manner.
We're looking for well organised, practical people with bags of energy and enthusiasm to join our winning team, good
people skills are vital as is previous sales and customer service experience and the ability to ski or snowboard to a
good level. Weekend reps receive a package of benefits but are not paid a salary.

Requirements

Essential

Evidence of customer service experience working with a diverse range of customer profiles.
Proven experience within a target sales environment where you have worked to individual and team set targets.
The ability to problem solve efficiently & effectively.
Excellent interpersonal skills with an enthusiastic and positive manner.
Flexible working approach with the ability to adapt to any situation.
Ability to ski or snowboard confidently with guests down red runs.

Desirable

Second language to a conversational level in French, German, Spanish or Italian.
Previous experience in the tourism industry.
Ability and confidence to drive in a ski resort environment.

The Package

Working for us overseas is a great experience.
We offer a great package to all of our overseas staff, which includes the following

* Accommodation

* Season Lift Pass

* Season Equipment hire

* Full Medical & Personnel Insurance

* Travel to and from resort you are placed in

* Full Training

* Uniform

* Friends and Family discount

Job Division: Specialist & Activity

Location: Overseas


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