Recruiter

Redwood Starke Ltd (0)

Salary

Competitive + + £2500 bonus

Job term

Permanent

Job hours

Full time

Senior Technical / Process Consultant - SQL / JavaScript

This product enables companies within the Media & Telecommunications industries, to run efficient operations and stay
ahead of the competition.

Client develops and delivers cloud based and on-premise software solutions to help automate, manage and optimize business
processes, in order to reduce costs, increase performance and improve productivity.

A Senior Process Consultant is required to carry out work at customer sites in the United Kingdom, mostly in the south
centred around London and the M4 corridor. The majority of work will be done from the West London office. There will also
be a small requirement for overseas travel.

The role will be responsible for analysing customers' business process requirements, then using his/her technical skills
to create these processes/workflows using the Company's product to produce a process-driven web application. Would suit a
dynamic analytical problem solver with technical aptitude and good communication skills, this is not a developer role.

Job Purpose

The role will be primarily focused on post-sales implementation.

*The individual will attend requirement workshops and may be required to build a sample process from the knowledge gained
at the meeting for demonstration at a subsequent meeting with the client, or on-line. In addition the writing of
technical proposals and Tender responses will be required from time to time.

*The projects will typically involve working for periods between 1 to 20 (or more) days at customer site and remotely
from the London office and will involve some or all of the following:

1) Requirements analysis
2) Building process flow using the Company's product
3) Testing and Handover
4) Training
5) Documentation

Key Responsibilities

*Complete process development work within allotted time scale and number of allocated working days

*Demonstrate to customer the process as development proceeds and elicit and include feedback

*Manage internal team members and help them complete the configurations

*Work to agreed scope for process developments

*Immediately raise to customer and Company management any changes in scope or customer requirement

*Provide weekly updates by email to management on progress of work and number of days completed using project tracking
templates

*To produce scoping documentation for new/changed process requirements at customers.

*Support customers that require assistance on processes/installations that you have been involved in

*Provide ad-hoc 3rd Line support to customers to help cover support function as and when required

*Create and provide handover documentation at end of implementations

*Conduct training on Company products and the processes you have developed for customers

*To be smartly presented, attentive and polite at all times in dealing with customers

Essential Technical Skills

* SQL (experience using SQL language to construct queries and updates, specific database not important but MySQL an
advantage)
*Javascript
* CSS
* HTML

Beneficial Technical Skills

*Linux (or other flavour of UNIX), XML, JBoss, Java, Perl, TCP/IP, Web Services


Personal Attributes & Skills

*Analytical mind with ability to solve problems
*Able to work under pressure and balance multiple demands from different projects
*Smart and well presented
*Ability to communicate with technical and non-technical individuals both written and verbally
*Willing to work hours required to "get the job done"
*Happy to commute by car or public transport to client sites
*Honest, Personable and sociable
*Sense of humour
*Willing to learn

Preferred experience required

*Minimum 5 years experience working in IT related roles
*2 years experience taking leading role in projects
*2 years client facing experience
*1 Year managing other people


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