Recruiter

EasyWebRecruitment.com

Salary

Competitive + £16k

Job term

Permanent

Job hours

Full time

Events Administrator (Training & Conferences) 16k

Our client is the pre-eminent organisation for professionals working in the land, property and construction sectors in the UK and around the world.

Position: Customer Service and Sales Administrator
Location: Coventry
Salary: 16k

ROLE:
Our client organises several series of training courses & over 1000 events a year attended by in excess of 50 000 delegates. The role of the Events Administrator is to assist with the delegate management process for Training & Conferences.

RESPONSIBILITIES:
a) Delegate accreditation - ensuring efficient registration process in line with the company customer service standards. Registering delegates, processing payments, processing invoices / receipts and registration confirmations.
b) Being the first point of contact for company`s Training & Conferences delegate enquiries.
c) Taking ownership of queries and complaints received.
d) Assisting and supporting colleagues across the Training & Conferences department.
e) Contributing to the efficient administration of the Training & Conferences delegate management unit and the Training & Conferences department as a whole.
f) Maintain work records as required.
g) Adhering to Training & Conferences working practices and procedures to achieve service levels and support key business priorities.
h) Assisting with other duties, which may reasonably be required from time to time.

ESSENTIAL SKILLS / EXPERIENCE:
a) Experience in a Customer Service Administrator role or similar with previous data entry experience.
b) Typing skills of 50 words per minute.
c) A good understanding and experience of Microsoft packages.
d) Attention to detail / high level of data accuracy.
e) Experience of working under pressure and capable of working on own initiative.
f) Enthusiastic, positive, flexible team worker with excellent communication skills.
g) Ability to multi-task and prioritise workload.
h) Knowledge of EBMS (bespoke event software) is desirable but not essential - training will be provided.

You may have experience of the following: Customer Service Administrator, Office Manager, Client Care, Sales Administrator, Customer Service Executive, Office Assistant, Admin Exec, Customer Service Adviser, Events Assistant, Client Advisor, Administration Assistant, Office Administrator, Customer Service Advisor, Events Administrator, Training Assistant, Sales Support, Office Administrator, Training and Conferences, etc.

This vacancy is being advertised by EasyWebRecruitment.com, the UK`s leading Flat Fee Recruitment Agency. The services advertised by EasyWebRecruitment.com are those of an employment agency.

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Ref: EWR

events administrator training conferences 16k