Recruiter

FISH4JOBS

Salary

From £25,000 to £27,000 per year + Up to £27,000 per annum

Location

Tyne and Wear

Job term

Permanent

Job hours

Full time

Overview
A new requirement is required for an experienced Quality Engineer to interface with customers on product quality issues. Liaise with manufacturing, engineering and customer support departments on all quality issues. Manage customer and internal quality issues to ensure swift, effective resolution of problems, and to minimise the escalation of those issues. Initiate & support pro-active quality improvement activities. Investigate, resolve & audit effectiveness of customer and internal corrective actions. Produce PPAP documentation.

Company
Our client are one of the worlds largest manufacturers of aerial work platforms and a global leader in the emerging market for low level access equipment.

Job
The successful candidate will need to interface with customers on product quality and related technical issues, manage 8D customer corrective actions reporting system and develop customer quality improvement programmes.

Development of process quality improvement initiatives
Tracking & reporting of business quality metrics
Investigation of customer quality issues, establishing root cause, corrective and preventive action
Reporting, follow-up and auditing of corrective actions
Manage containment activity related to customer machine quality issues
Introduction and support of pro-active quality tools and techniques
Development of best practice and error proofing initiatives
Development of quality improvement actions based on Test and Inspection data analysis
Producing PPAP documentation

Experience
The post holder must have an engineering/ fabrication background and Six sigma black belt or green belt would be highly advantageous.
Experience of handling customer quality issues and 8D corrective action systems
Understanding of problem solving methodologies
Appreciation of managing customer requirements and expectations
Good communication skills
Degree or HNC in engineering discipline preferred
Relevant experience in a manufacturing environment may be acceptable as an alternative to formal qualification.

Remuneration
Maximum salary as below, depending on experience.

This is a permanent position and Corepeople Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client.

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