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Director, Managed Hosting Development - strong technical background
Team Description & Purpose of Role
Managing a team of engineers based in EU and the UK responsible for the following core functions:
* Design & Development of Managed Hosting products required to maintain Our Client's position as a market leader in providing unified computing solution to the Enterprise Market
* Design & Development of Infrastructure Management Systems to monitor and manage all aspects of data centre operations
* To work closely with commercial product owner(s) to evolve the Unified Computing product set according to customer and market demands, and technology evolution and trends
* To work closely with in-life operational teams to release new capability in a standard and supportable way, including authorship of relevant technical and process documentation
* Working with and providing requirements to the Cloud/VDC online services group to ensure that it is possible to use VDC as a core platform component of Hybrid managed hosting solutions that include dedicated hardware components.
Job Responsibilties
* Provide technical leadership, vision, innovation and support to the engineering team
* Evolve new technology concepts into innovative solutions that will satisfy customer business requirements
* Drive evolution and adoption of modern automated management and reporting solutions
* Provide support to the Managed Hosting Solutions team to assess the impact of implementing extensions to the product portfolio and to interface to nonstandard solution elements
* Responsible for recruitment, development, motivation, and retention of assigned staff in line with Our Client HR policy
Experience Required
* At least 7 years in a Hosting Service Provider or IT service environment
* Excellent level of knowledge in all Hosting related technologies, including but not limited to :
o UNIX (Redhat, Solaris)
o Windows server OS
o Cisco Switching and routing
o LAN / WAN architecture
o Firewalls (Cisco and Checkpoint)
o Virtualization technology (VMware)
o Backup system (Veritas Netbackup)
o Hosting hardware, servers, SANs, blades
o Programming and scripting knowledge essential (perl, shell, vbscript, powershell)
o SQL Server, Oracle, MS Exchange, AD, replication technologies
* Preferred experience with one or more of the following:
o IP installation and commissioning
o Data Center / POP Facility Management
* Proficient in the use of MS Word, Excel, PowerPoint, Project, Access
* Budgetary control
* Good understanding of basic telecommunications: IP, SDH, Infrastructure, Hosting, Security, Voice, Video
* ITIL methodology, particularly Supplier Management
Person Specification
* Strong technology interest and vision
* Strong customer service focus
* Strong operational focus and practicality
* Strong cost management, budget and cost control focus with ability to negotiate with suppliers
* Ability to manage and prioritize multiple objectives and issues at the same time
* Ability to build strong cross-departmental business relationships and team work across multiple countries Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at ...
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