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Overall Job Purpose
The entry & billing of Sales Order Forms submitted to Sales Order Processing by the sales teams. The process & control mechanisms are those determined in the PSD Order To Billing, Order Cancellation/Rejection and Termination/Novation processes.
Main Duies and Responsibilities
Sales Order Entry:
* Validate that the SOF/Salespack submitted by salesperson fully complies with the PSD Lead To Order standards, liaising with sales staff where necessary.
* Maintain & update daily, the orders on the eSOF Log, held on Sharepoint, selecting Delivery, Finance & Legal approvers where appropriate, in line with the approvals Matrix. Partially completed orders are to be rejected back to the salesperson
* Enter orders onto SAP in line with agreed Northgate standards and processes.
* Ensure 3rd Party sales are back to back purchased through Procurement
* Ensure all SOF/Salespack correspondence is updated with appropriate invoice number(s) & accurately filed in a timely manner
Billing:
* Update sales orders with new forecasted billing dates and/or remove billing blocks from orders on receipt of a completed Billing Form, with a view to maximising billing and achieving monthly billing targets.
* Maintain clear audit trail of invoice requests.
Other:
* Ensure Order Acknowledgement letters are generated & sent out to customers on a weekly basis.
* Ad hoc Debtor/Disputes Queries, assisting Shared Service team in Granada, Spain.
* Ad Hoc jobs to assist sales team.
* Daily liaison with Finance, Sales and Credit Control teams as required.
Personal Qualities
* Thorough & accurate data entry & verification of own work
* High Degree of personal organisation
* Clear & Concise record keeping
* Demonstrate a high regard for quality & standards ensuring all tasks are completed in a timely manner
* Excellent Communication Skills
* Customer Focus
* Flexibility
* Ability to prioritise workload
* Technical Skills
* Use of SAP SD Module
* Use of Microsoft Word/Excel/Outlook
* Use of Sharepoint
Commercial Qualities
* Understands the role of SOP Administrator in the organisation and how the role impacts other areas of the business such as Finance, Credit Control, Delivery and Legal teams.
* Basic understanding of the concept of revenue recognition.
* Understands the need to meet divisional billing forecast targets and the impact on cashflow.
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