Recruiter

JOBG8

Salary

From £30,000 to £40,000 per year + £30k - £40k per annum + 5% bonus

Location

Oxfordshire

Job term

Permanent

Job hours

Full time

30-40k + 5% bonus + 1.5k on-call + benefits

A great opportunity for an enthusiastic 3rd line Systems Support Engineer with either Cisco (CCNP), Linux or Microsoft
Server 2008 experience (and willing to develop skills in the other areas) to work in an enterprise-scale ISP environment
for an award-winning IT employer.

RM Education is the leading IT provider to schools with over 2000 staff worldwide and recipient of the 'UK's Top IT
Employer' award in 2009 & 2010. Working within our Internet Hosting division, you'll provide 2nd/3rd line troubleshooting
support, systems monitoring and proactive improvement identification; ultimately helping to support the 5000+ UK schools
who rely 24/7 on our innovative email systems, broadband connectivity and enterprise level web hosting solutions (20+
data centres, 8000 network devices, 4000 Servers, 800,000 email inboxes, 15TB of data backed up weekly etc).

You'll demonstrate a good level of technical proficiency and a natural inclination to fix things, but will also
critically show a huge thirst for learning and a desire to broaden technical skills with the support that you'd expect
from a renowned employer.

Working in a wider department that includes a Worldwide Redhat Engineer of the Year and multiple CCIEs means candidates
at all levels of experience will have opportunities to further develop and remain challenged in a growing and dynamic
environment.

The Individual

* Of graduate calibre with experience of supporting enterprise level network related infrastructure such as Cisco, Linux
and MS Server 2003/2008.
* Keen willingness to learn, develop and utilise broader technical competencies.
* Exceptional communication and interpersonal skills.
* Self motivated and enthusiastic, good problem solving abilities, high standards of customer service, improvement
focused and a team-centric approach.
* Experience with any of the following will be advantageous although training can be provided: Cisco routing and
switching, Cisco IOS, WANs, Intel-based server hardware, SANs, VM Ware, TCP/IP, DNS and other Internet related
technologies such as proxies, back-ups, Firewalls, web caches and email Servers.
* Flexible to be on-call 2-3 out of hours shifts per month.

Why you should consider this role

* Challenging role with an expanding broad array of Microsoft, Linux, Cisco technologies, ensures continual learning in
an enterprise level environment.
* Excellent career development, training and progression opportunities across RM.
* Educational ICT is a rewarding market sector, which means that RM combines a culture of commercial dynamism and
innovation with the core values of improving life chances for millions of young people.

For more information and to apply online visit our website using job ref: '3507'