Recruiter

Cisco Systems

Location

Berkshire

Job term

Permanent

Job hours

Full time

The job description of this position is two fold - 1) Customer Facing Engineer responsible for being on-site at our
largest customers daily for technical assistance and Technical Program Manager responsible for coordinating with the
engineering teams, customers, etc...

Primary responsibilities will include directing several teams and individuals consisting of Mechanical engineering,
Electrical Engineers, Software Developers, Testers, and full ODM teams in China and Taiwan to manage a product from an
engineering concept to mass production. Position would have to work very closely with operations, marketing,
manufacturing, engineering, and business development on a daily basis to drive all open items to closure. Position will
also required the development of partnerships with internal and external organizations to ensure that products are well
positioned to deliver a superior customer experience.

Specific tasks include debugging technical issues at the customer with limited guidance, working remotely without
supporting engineers in the same region, setting up quick calls with 3rd parties to resolve issues, product
presentations, project budget management, schedule development, and risk management.

This position will require daily interaction with our customers around Europe, Development teams in Atlanta and
California, and partners in Taiwan and China. We need someone that can run a project team with limited face-to-face
interaction with their team members overseas, while representing their updates onsite in Atlanta to management and the
rest of the project team.

Qualifications include:
- A minimum of 10-12 years of engineering background (preferred customer facing)
- Program Management Experience.
- A Sense of urgency, passion and understanding of overall business priorities is essential
- Demonstrated team leadership skills
- Experience defining and developing retail products
- BS degree in EE, Computer Science, or ME or equivalent field
- Excellent communications skills
- Proficiency in MS Office and MS Project
- Cross cultural awareness and understanding
- Flexibility to travel internationally and domestically, and to work off-hours to support business in Asia.


mechanical engineer electrical engineer program manager project manager people manager technical leader