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Gate 7 are a Manufacturing Company based on the Team Valley in Gateshead. We are a top tier supplier of self adhesive
labels to the Construction industry and operate to a high standard of efficiency and quality control. Due to increased
workloads we are looking to strengthen our existing Commercial team, this is a fast moving environment, requiring a
professional with excellent commercial skills.The individual must have previous customer service experience preferably to
supervisory level, have a polite and friendly manner, work well as part of a team, have very strong organisational
skills, be computer literate and work well under pressureTraining is available on key software and processes to the
successful candidate.
Job summary
To work closely on the day to day management of Gate 7s key accounts.From order entry, handling customer queries, meeting
schedule deadlines, stock control and production planning.
Job Description
Main Duties
Reporting to the Commercial Manager your responsibilities will include:
To conduct the daily tasks of inputting and processing customer orders.
Dealing with customer queries through email, telephone and when required travel to visit customers across Europe.
Support in the management and supervision of the customer service team.
Liaise daily with the production team to fulfil order requirements.
Work closely with the Quality team to resolve both internal and external quality issues.
Be proactive in improving and developing the processes and procedures in place to improve customer service levels.Support
in the development of current customer accounts and the introduction and integration of new customers.
Contact Application is by CV and covering letter to.Kate WickhamEmail: [blocked email] Hours: 8am-4:30pm Monday - Thurs,
8am-3:30pm Friday. Overtime is expected as and when required.Salary: 16-17k per annum depending on experience.
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