Recruiter

Connectus

Salary

Competitive

Job term

Permanent

Job hours

Full time

Key skills: Java / J2EE, Oracle and MS SQL and ideally you will have a blend of support / development experience. Knowledge of financial trading / risk would be beneficial (not a show stopper). You must have experience of team leadership/man management.

This is an outstanding opportunity with an extremely high calibre, global organisation in the domain of finance and risk. My client provide both collateral management and regulatory compliance software solutions to banks and financial institutions all over the world and are seeking a Senior Technical Support Analyst.

The ideal candidate for this role will have a blend of development and support experience. You will possess first class communication skills.

You will report to the Global Head of Support and will work extensively on one of their key software products. The role will involve:

* Investigation and resolution of client issues.
* Assisting the technical support team in supporting our ASP solutions.
* Client facing project work to implement the product.
* Developing our product to deliver improvements in the supportability of our product.
* Assisting with Team reporting and improvement of working practises.
* To deputise for Global Head of Support

Skills & Experience Required:

* Knowledge of web-based architectures.
* Minimum 4 year experience in Java/J2EE and Oracle/MS SQL
* Knowledge of LDAP, JMS, JBoss, UNIX and MQ Series would be beneficial.
* Knowledge of financial trading / risk would be beneficial but not essential.
* Education to degree level in a numerate subject, or equivalent qualifications.
* Excellent client facing and communication skills.
* Experience in Team Leader and man management roles
* Ability and willingness to go the extra mile is essential


To apply for this position, candidates must be eligible to live and work in the UK

Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy.

knowledge of web based architectures java j2ee oracle ms sql experience with team leadership