Recruiter

FISH4JOBS

Salary

From £1 to £1 per year + competitive plus benefits

Location

Hertfordshire

Job term

Permanent

Job hours

Full time

Senior Systems AdministratorThe Cloud, BSkyBSt Albans, Hertfordshire Founded in 2003 and recently acquired by Sky, The Cloud has evolved from an indoor hotspot provider into the number one wireless broadband network in Europe. The Cloud is a wholly owned subsidiary of Sky, offering you the advantage of working for smaller company, with the backing of joining one of the UK's largest and most established entertainment and communication groups. The Cloud is a fast growing wireless broadband company seeking an experienced Senior Systems Administrator Key areas of your responsibility will be:
* Support New Product and Services introduction. Specifically, Technology search, Design, Deployment and Introduction into the Service delivery platform structure and processes
* Strategic management upgrade, monitoring and capacity planning of the core systems
* Setup and maintain high availability systems
* Maintain documentation on current systems
* As required, perform day to activities required to support the service delivery platform and customer service
* Maintain Linux hosted Java application servers & Linux routing
* Administer Apache HTTP server
* Administering PostgreSQL HA database servers
* Provide 3rd Line Support to customers according to SLAs - resolving technical support tickets, including participation in an out-of-hours on-call rota
* Troubleshoot and debug issues quickly and efficiently
* Update and maintain diverse configuration and databases (e.g. DHCP, Radius, DNS, RIPE, CMS, PostgreSQL)
* Actively review, upgrade & improve operational tools
* Support Day-to-day business operations.
* Maintain the internal Ticketing System
* We seek to employ team players - people who integrate easily, communicate with professional courtesy, energy and enthusiasm - inside and outside the business at all levels
Ideally you will have:
* Good working knowledge of UNIX/Linux including advanced routing
* Understanding of Java/JBoss and end-to-end administration experience
* Good working knowledge of SQL
* Database administration experience
* Competent in support and customer facing skills
* Experience of standard monitoring systems
* Ability to recommend new or changed standards to ensure improved efficiency, effectiveness and robustness
* Ability to effectively prioritise and execute tasks in a high-pressure environment
* Fluency with English (written and verbal)
* Efficient and effective troubleshooting and debugging of systems.
* Ensuring reliability and high availability of mission-critical systems.
* Gathering information for system requirements, finding and recommending solutions, and documenting processes.
* Researching, evaluating and documenting new developments and possible future system/network enhancements.
* Technical consultancy/ problem solving to other departments and directly to customers
* Flexibility to work within a shift system and an out-of hours support rota.
* Previous experience working in a similar position (e.g. 2nd or 3rd line technical support), or experience within an ISP or hosting environment
Our benefits package is to recognise the essential part you play in The Cloud & Sky's success. We offer free Sky+ HD, broadband and talk services; private medical insurance, generous holiday entitlements, a contribution pension scheme, a Share scheme so you can have a stake in Sky and our success plus Sky Choices a benefit scheme to help you make valuable tax & nationalinsurance savings. Sky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all. Sky - Believe in Better For more information about working for Sky visit ... Due to the fast-paced nature of Sky's business, vacancy close dates may be subject to change.It's our people that make Sky the UK's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.