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Junior Support Analyst. Job expired
Basic job- Recruiter
- Xist4 IT Recruitment (0)
- Salary
- From £18,000 to £23,000 per year + £18-23,000
- Location
- England
- Job term
- Permanent
- Job hours
- Full time
Junior Support Analyst, MS Exchange, Windows 2008, MS SQL Server, MS Office, 18-23,000, Clevedon, North Somerset (near Bristol).
Our client is a small, dynamic and innovative software Solutions company that is recognised as a world leader in its domain.
Our client is seeking a Junior Support Analyst ( MS Exchange, Windows 2008, MS SQL Server, MS Office, External Customer Support, Product Support ) with some commercial experience supporting external clients in a 1st line or product support capacity. The successful Junior Support Analyst will have some experience of the following: MS Exchange, Windows 2008, MS SQL Server, MS Office.
This Junior Support Analyst ( MS Exchange, Windows 2008, MS SQL Server, MS Office, External Customer Support, Product Support ) responsibilities will include:
- Providing telephone and online support to external technical partners and customers.
- Product support and escalating cases that require greater analysis.
- Undertaking high-level feature testing of our client's product suite which runs on MS Exchange and MS SQL Server.
- Helping to prepare training sessions and assisting with running remote training sessions with external partners and customers.
- Reviewing product documentation to ensure information is accurate.
- Attending training courses as required.
Essential experience for this Junior Support Analyst ( MS Exchange, Windows 2008, MS SQL Server, MS Office, External Customer Support, Product Support ) is:
- 1-2+ years' experience supporting external client customer in a 1st line technical support, helpdesk, product support or service desk support capacity.
- Experience supporting 1 or more from: MS Exchange, Windows 2008, MS SQL SQL Server and MS Office.
- Excellent English verbal and written skills.
- Must be eligible to work in the UK.
first line technical support 1st helpdesk service desk windows 2008 ms exchange ms sql server product support
- Status
- Job expired
- Contact
- Gozie Ezulike
- Posted
- Reference
- WC-WC/10320
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