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IT Support Team Lead - Northamptonshire / Bucks border Job expired

Basic job
Recruiter
Verticality Ltd
Salary
Competitive + £2K On Call + Benefits
Job term
Permanent
Job hours
Full time

IT Support Team Lead - Northamptonshire / Bucks border

Location: Northamptonshire / Bucks Border

Commutable from: Milton Keynes, Northampton, Buckingham, Bicester, Leamington Spa, Banbury, Towcester etc

Salary: 30 - 35K Basic + 2K on call + Bens

IT Support Team Leader | Service Desk Team Lead

IT support Team Leader required to support, manage and own the help desk function, supporting the team through all IT hardware, software, infrastructure and communications incidents and service requests for this successful fast paced service driven company.

Your role as a Service Desk Team Lead is to proactively ensure that all internal clients have continual and exceptional operational service and all support is performed with minimal business down impact on the customer and within agreed service levels.

We require hands on 2nd / 3rd line technical support skills as well as the experience of leading a team of circa 5+.

Technical/Soft skills:

- Hands on technical support of Microsoft Products (XP Pro, Windows 7, Office [contact details removed] , Sharepoint, Exchange & Windows Servers 2003 & 2008).
- Terminal Services / Remote Desktop Protocols, Clustered Servers, DNS, TCP/IP, DHCP, Active Directory, Group policy, Antivirus & Firewall permissions.
- Proven team management and technical skills to MCITP-MCP-MCSE level
- LAN, WAN and Telecommunications maintenance and troubleshooting.
- You will have at least 2 years plus in a similar role.
- Strong knowledge of Microsoft centric environments, virtualisation and excellent problem solving skills.
- A high level of individuality, Service and Support skills
- Excellent communication skills both written and orally.

Keywords: II Support Team Leader, MCSE, MCP, MCSE, IT Service Desk, Team Lead, Help Desk Engineer, Server Support, Network Support, Desktop Support, Technical Engineer.


it support team lead northamptonshire bucks border ii support team leader mcse mcp mcse it service desk team lead help desk engineer server support network support desktop support technical engineer

Status
Job expired
Posted
Reference
556932Lead

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