Recruiter

EasyWebRecruitment.com

Salary

Competitive

Job term

Permanent

Job hours

Full time

Mobile Maintenance Site Support (Hospital Electronics), 18.5k+

Our client is the leading provider of support software and infrastructure services.

Position: Site Relief
Location: Covering Portsmouth, Southampton, Isle of Wight, Bournemouth, Poole, Dorset County, Winchester, Salisbury
Salary: 16,500 - 18,500 + 3,500 Travel Allowance
Benefits: 28 Days Holiday, Employee benefits: Childcare vouchers, selected high street discounts, stakeholder pension, Money Saving Card (all available after successful completion of 3 months probation period)

ROLE:
The Site Relief is responsible and accountable for running all aspects of our client`s Hospital bedside equipment at several sites. An essential aspect of the role is being flexible and able, sometimes at short notice, to take ownership and running of a site within a geographical cluster typically covering 6-8 sites as directed by the Operations Manager. The role is not limited to a local region and the post-holder must be able to undertake UK travel as required.

In addition to the technical and Health and Safety aspects of the role, at sites that are not fully automated, there will also be a requirement to manage any company cash handling procedures including banking, safe and petty cash audits, vending machine and payphone decommissions.

This position involves working in a hospital environment, and contact with the sick, vulnerable and elderly. It is expected that the post-holder will treat patients with dignity and respect. Employment may be subject to the completion of a satisfactory CRB check.

RESPONSIBILITIES:
a) Maximising the Uptime (technical availability to customers) of the Bedside Units.
b) Ensuring daily uptime and targets, and utilising tools such as Bed Doctor effectively to deliver.
c) Cleaning of bed side units/management of cleaner
d) Repairing faulty bedside units and where necessary installing replacement parts.
e) Monitoring the management and effective upkeep of bedside unit equipment.
f) Responding to and dealing effectively with bleeps received, and ensuring the effective resolution of customer complaints.
g) Clean and prepare faulty equipment for return to Repair Centre.
h) Operate site systems including ``PET`` (Equipment Tracker) and ``Fault Logger``.
i) Management of escalated faults, to ensure that fixes are completed in a timely manner, minimising downtime and maintaining uptime.
j) Management and maintenance of all equipment and ward consumables, and liaison with the appropriate company departments to ensure that adequate stock is available.
k) Management of Vending Machines and Payphones, including decommissions (as applicable).
l) Management, distribution and maintenance of site Point of Sale/Literature as per company directives.
m) Management and maintenance of Ward level NHS relationships, and co-ordination of meetings with NHS Trust contacts in conjunction with the Operations Manager.
n) Management of third party suppliers in relation to our client`s products on site.
o) Completion of cash collection, banking procedures and cash audits.

ESSENTIAL SKILLS / EXPERIENCE:
a) Experience of working in a multi-site organisation or environment.
b) Commercial experience of repair or replacement of equipment at component level.
c) Able to quickly develop a good understanding of our client`s equipment at the bedside and in the Switch Room.
d) Demonstrable experience of providing high levels of customer service, and dealing with customer complaints effectively.
e) Knowledge and practical application of cash handling processes, financial and commercial awareness.
f) A good level of computer literacy with knowledge of basic Microsoft packages.
g) Applicants should be physically fit and able to assist with the change and repair of equipment at the patient bedside (entails walking an average of 2km per day).
h) Must be able to meet the travel requirements of the position, ideally with a full clean driving licence.

You may have experience of the following: Site Relief, Maintenance Support, Electronics Engineer, Entertainment Equipment Technician, Operations Executive, Technical Support, Repair Centre, Faults Diagnostics, Vending Machines etc.

This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency.

mobile maintenance site support hospital electronics 18 5k site relief maintenance support electronics engineer entertainment equipment technician operations executive technical support repair centre faults diagnostics vending machines