Recruiter

JOBG8

Salary

Up to £22,000 per year + 18000.00-22000.00

Location

Norfolk

Job term

Permanent

Job hours

Full time

A Fantastic opportunity has arisen for a Senior Technician to join a busy, thriving team within our insurance services division. of our large FTSE100 organisation,

Job Purpose
To provide a professional placement service. Deal with a complex and demanding workload, delivering accurate and timely documentation and settlement of funds. Demonstrate and share technical expertise.

Accountabilities and Main Responsibilities of Job:
* Contribute to the achievement of Insurance division level agreements, key performance indicators and business objectives.
* Manage and prioritise own workload to meet deadlines and targets and maintain quality of service to Marsh and its clients.
* Use a flexible and diverse approach to resolve or oversee complex and/or contentious issues.
* Build and maintain strong working relationships, utilising effective communication, with colleagues, clients, insurers and third parties.
* Proactively handle tasks in line with specific client requirements, departmental procedures and scope of role/limits of authority.
* Undertake research and investigation to resolve issues and achieve the best possible outcome for clients.
* Produce and deliver information and documentation in line with requirements of Marsh and its clients.
* Build, maintain and demonstrate a comprehensive knowledge and understanding of Marsh, its clients' business, and the industry sector.
* Act upon payment conditions and deadlines as appropriate.
* Identify and/or facilitate implementation of improvements to working practices, in line with Change Control protocols, where required.
* Adhere to compliance/regulatory requirements, Safety, Health and Environment Policy and Functional procedures and protocols.
* Adopt and promote a Treating Customers Fairly approach within all aspects of day to day work.
* Demonstrate expertise, acting as a referral point for technical and/or procedural queries from colleagues.
* Take responsibility for own personal development and behaviours, maintaining and improving knowledge and skills.
* Provide structured training and guidance - on a one to one and group basis - as required.
* Lead and/or contribute to internal and external meetings and projects as required.
* Share ideas, knowledge and experience.
* Provide guidance and support to Marsh and its clients as required, in line with regulatory guidelines.
* Obtain agreement from Insurers where required.
* Participate in internal and external audits as required.
* Conduct reviews of financial records and co-ordinate efforts to recover, or at least mitigate, exposure to loss for Marsh.
* Present the results of research and analysis to key parties to highlight issues and facilitate effective decision making.
* Use extensive knowledge and expertise to negotiate the resolution of complex and long-standing matters, ensuring that results and/or recommendations are delivered to meet business objectives.
* Use knowledge of business systems, London Market practices and data as appropriate to deliver significant outcomes and results.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.