Recruiter

Tay Associates

Salary

From £11 to £13 per hour

Location

Central London

Job term

Contract

Job hours

Full time

Our client, a global Asset Management company based in the heart of the City requires a professional, corporate Receptionist to join their fast paced and growing team. The purpose of this receptionist role is to support the client's brand by providing a highly efficient and professional service to the business when registering and directing clients. Also to provide a security function through their Front Desk procedures and further to ensure that meeting room reservations are processed with accuracy and attention to detail.

As Receptionist your main duties will be:

* Project a warm, friendly and approachable style of service to all
* Communicate effectively in order to register all visitors and direct them to their correct destination, using our standard procedures
* Answer Front Desk and Client Floor phones with vocal care, paying particular attention to intonation, clarity and pace
* Relay clear and accurate messages to external clients and staff whilst at Front Desk or Client Floor
* Make regular visual sweeps of the reception area to ensure that there is no left luggage/paperwork, etc
* Keep the area behind the Front Desk clear from personal belongings such as bags, coats, etc
* Ensure that internal staff use their passes to access and leave the building, and log those that do not
* Deal with Fire and Bomb alerts in the stipulated manner and advise the appropriate contacts of the same
* Make an effort to remember names and faces, as regular clients like to be remembered
* Ensure that there is adequate wallets, clips, paper passes and ink stock ready at the beginning of the day
* Log in all items of currency in the post book and advise the secretary of the same
* Monitoring the collection of post and ensuring signatory proof has been provided
* Complete thorough handover to reception and security colleagues before leaving for breaks or finishing shifts
* Training temporary or new staff as requested by Line Managers
* The primary focus is to check over and tidy meeting rooms ready for client use
* Effective liaison with the catering team to provide refreshments and catering to the Business
* Effective liaison with the Audio Visual technician to provide the correct equipment for each meeting
* Effective liaison with the Front Desk colleagues to ensure that clients are met at the lifts
* Making calls to ask staff to vacate meeting rooms, whilst choosing carefully which group to ask to leave
* Logging in and out of loan laptops for overseas use, both in the diary and on screen
* Checking on all catering orders for the next day and forwarding changes appropriately
* Make sure that any messages are taken accurately and passed on to the relevant person
* When not seating guests, taking reservations over the phone for the current week

You will preferably have:

* Positive and professional attitude
* Professional personal presentation
* At least a year's reception experience
* Wants to contribute in projecting a positive image of the company
* Good communicator with good interpersonal skills
* High level of accuracy and close attention to detail
* Patience and endurance to work at Front Desk all day with a smile
* Ability to work well under pressure and with tight deadlines
* Ability to organise and prioritise workload
* Wants to be involved and thrive within a team culture
* Good time management
* Discreet and confidential

Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Tay Associates.

Tay Associates Ltd - Permanent and Temporary Recruitment Business

'Making do won't do, personally or professionally.'


reception