Recruiter

FISH4JOBS

Salary

From £9,000 to £9,000 per year + £11954.74

Location

Bradford

Job term

Permanent

Job hours

Full time

Branch Retail Manager (35 hours per week)

The Retail section consists of a continually expanding chain of Barnardo's shops across the UK which currently stands at over 500 branches. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.


To maximise Branch sales and profits. To represent Barnardo's as an efficient and charitable organisation by ensuring that your actions reinforce the Barnardo's Basis and Values.

Duties include:
o Ensuring stock is generated over the door by members of the public and ensure donors sign up to the Gift Aid scheme.

o Ensuring all stock is sorted, priced and steamed before going onto the Branch floor.
o The role is 80 percent in the sort room and Branch floor and 20 percent administration.
o Use of IT (computer) on a daily basis.


SALES

o Achieve profit targets by maximising sales and minimising costs.
o Action daily floor walks as per guidelines to ensure high standards are achieved and maintained.
o Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
o Run till reports to identify opportunities to maximise the potential of different product categories and utilise these to drive the income of the branch.
o Utilise EpRoductive suite of reports to drive business in relation to store and department layout where available.

o Implement promotions in the branch as directed by HO or your Area Business Manager.
o Actively support any national fundraising promotions as directed by Head Office or your Area Business Manager.

SHOP APPEARANCE

o Maintain a high standard of presentation, both in the windows and the interior of the Branch.
o Ensure the sales floor layout is as per the current Sales Analysis guidelines in conjunction with your Area Manager.
o Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the branch including the sales floor and stockroom areas.

STOCK

o Actively encourage the public to donate saleable stock.
o Achieve the required Gift Aid (GA) conversion rates and to manage the GA process.
o Manage where required, in conjunction with your Area Business Manager, a van stock movement service in order to provide enough stock to support the turnover of the shop.
o Ensure there is adequate flow of stock from stockroom to the shop floor (productivity).
o Ensure there is adequate stock available on the shop floor, at all times, on all key lines (stock density).
o The role will demand moving sometimes high volumes of stock on a daily basis.

o Select and price stock at a consistent level in accordance with Barnardo's price guides.
o Rotate stock on a daily basis so that no items of stock remain on the shop floor for any longer than the agreed time limits.
o Comply with all instructions regarding the sale and auditing of new goods.

STAFF

o Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
o Organise a rota to ensure the branch runs effectively and the sales floor and sort room tasks are allocated.
o Create an organised and pleasant working environment for staff.
oInform the branch team of business communications, promotions and information relating to Barnardo's.
o Ensure that all staff and volunteers comply with Barnardo's policies and procedures.
o Actively recruit volunteers and provide training so they are able to perform their jobs efficiently and effectively. (All stores except Department Store.)

ADMINISTRATION AND SECURITY

o Ensure all relevant administration is completed on time and according to the Barnardo's Manager's Manual.
o Bank daily according to Barnardo's policy.
o Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual.
o Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
o Notify the local police and your Area Business Manager in the event of a break in, shop lifting or security incident.
o Notify your Area Business Manager in the event of suspected theft or dishonesty by any member of staff.
o Ensure all staff and volunteers lock all purses and valuables in a locker.

HEALTH AND SAFETY

o Provide a safe environment that protects all staff, volunteers and the public.
o Comply with all Health and Safety (H&S) regulations as per Barnardo's H&S Policy.
o Report any maintenance or Health and Safety issues in the shop to the relevant Building Surveyor (and Area Business Manager if appropriate).
o NB This role involves continuous manual handling of stock, in volume on a daily basis. It will require a reasonable level of fitness and exertion, including carrying stock up and down stairs on a regular basis.

OTHER

o Any other duties as appropriate.

All criteria are essential unless otherwise denoted.

EXPERIENCE

o Working within fashion retail, with particular regard to floor layouts, merchandising, customer service and contact, working in a team environment, basic IT, administration and simple analysis of figures.

o Considerable management experience in high fashion retail Stores (Department Store only)

o Experience of sales budget management in excess of 400k. (Department Store only.)


EDUCATION/KNOWLEDGE

o No formal qualifications required

o An awareness of fashion and retail trends and how to relate these to capitalise on income.

o An awareness of how to identify and develop the market potential of a High Fashion Department Store, in relation to product, quality and value of items. (Department Store only.)


COMPETENCIES

Leadership and Teamwork - Team Leadership
o Able to plan, organise, prioritise, delegate and review varying work of volunteers/paid staff.
o Able to attract, recruit, train, develop and appraise a team of volunteers/paid staff, to fully participate in the daily activities and promotions of the branch.
o Able to persuade and influence through negotiation, staff/volunteers on how to develop good retail fashion practice.
o Able to interpret, implement and advise on procedural guidance from line management and to issue appropriate instructions and advice to staff/volunteers to manage the branch.
Leadership and Teamwork - Team Working
o Able to meet the needs of customers on a face to face basis, in order to generate sales and increase customer usage of the shop.
o Able to liaise and respond to a variety of people from varying backgrounds.
o Able to take responsibility for your own and team s development and learning.
o Able to deal with any situation which may give rise to conflict.
o Able to create an effective working relationship between yourself and Branch Retail Deputy Manager.
Professionalism and Technical Knowledge - Striving for Excellence
o Able to add, subtract, divide and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
o Able to handle cash and reconcile accurately.
o Able to initiate, develop and accept new ideas to generate income within a short time frame.
o Able to produce written letters.
o Able to produce reports.
o Able to identify and develop appropriate plans to respond to weekly, monthly and annual budgetary targets, in conjunction with the Area Business Manager.

CIRCUMSTANCES

o Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other branches if necessary.
o There will be a need to travel to team meetings, training events etc, which will include occasional long distances and overnight stays (expenses will be paid).
o Able to access a telephone to provide out of hours emergency call cover.
o There will be a need to lift, on a frequent basis, items of various sizes and weights.

HOURS

o All full time shop based positions are 40 hours per week. All full time Area Business Manager, Area Van Driver, Driver and Organiser, and Van Porter positions are 36.25 hours per week. If the post you are applying for is less than the full time hours, the rate of pay will be pro-rated accordingly.

BARNARDO'S BASIS AND VALUES

o Personally motivated, able to handle autonomy appropriately, actively committed to achieving the goals of the organisation.
o Ability to respect Barnardo's basis and our values, together with a commitment to, and an understanding of, equality of opportunity.


To apply for this vacancy please click the Apply Now button.

The closing date for all applications is: Thursday 5th July 2012 at 5pm.