Recruiter

Love and Tate Plc

Salary

From £20,000 to £25,000 per year

Location

London

Job term

Contract

Job hours

Full time

Helpdesk Coordinator - Property Management

Our client, based in the City, is seeking an experienced helpdesk coordinator to manage their residential property portfolio (AST based). This is a full cycle helpdesk position in that you will be responsible for property issues from start to finish.

Duties will include:
- *Taking incoming calls and logging
- *Allocating the job to the appropriate contractor
- *Obtaining quotes and authorising jobs as appropriate
- *Coordinating keys and property access
- *Communicating with clients regarding progress on current jobs
- *Managing and tracking related invoicing
- *Ensure all jobs are concluded positively and to the client's satisfaction.
- *Maintaining in-house systems

To be successful in this role you will need to have experience of working in a property management based role where you have had end to end responsibility for repairs and maintenance for residential properties (not social housing based). This is not just a straight "call logging" role and will require problem solving skills.

This is a maternity leave contract lasting 6-12 months. Working hours are 9.00am - 6.00pm but this is a very busy role so you may be required to stay outside these hours to ensure service standards are met for clients. Salary offered is 20-25,000 per annum, dependant upon skills and experience.
If this role is of interest please email your CV to us ASAP.