Recruiter

FISH4JOBS

Salary

From £14,000 to £15,500 per year + £14000 - £15500 per annu...

Location

South Yorkshire

Job term

Permanent

Job hours

Full time

Purpose of role:
This exciting role is to support our material supply and carbon purchase business within the Utilities division of CES. Office based this is a fantastic opportunity for a dynamic individual to be involved in a long established and growing business. The Office Administrator will report to the office manager at 1st Insulation Partners in Rotherham and will help on the material ordering, customer care and financial functions of the business. An understanding of the insulation and CERT market is desirable but not essential.

Key objectives of the role:
Main Duties
* Purchase order processing for Cavity Wall & Loft Insulation (Oracle)
* Dealing with customer order confirmation
* Liaison with suppliers/customers regarding orders to ensure time-scale deliveries
* Support/Assistance with order processing/progress checking ancillary stock items (when required - holidays etc.)
* Provide sales information (via spreadsheets) on number of orders/ordering patterns etc (weekly)
* To monitoring material complaints and to provide complaint statistics
* Maintain and report on BBA installer's database
* Report on customer quality inspections and to send copies out
* Maintain and report on BBA/CIGA complaints database
* Manage the incoming and sending out of BBA/CIGA registrations
* Order of office stationary in line with Carillion Purchasing
* General office tasks - scanning, printing, filing etc. (as required)
* Reception duties (1st person to answer all calls whenever possible)
* Any other ad-hoc duties relative to the position

Essential Criteria
1. Have a proven Customer Service track record
2. Demonstrate a fantastic telephone manner
3. Be able to demonstrate enthusiasm and high levels of motivation & discipline
4. Be professional, confident and assertive with customers
5. Have a good level of Microsoft Office especially Excel, Outlook and Word
6. Have a high level with regards attention to detail
7. Personable and flexible with the ability to pick things up quickly

Desirable
1. Insulation industry and energy efficiency knowledge would be highly desirable
2. Knowledge of CERT and the renewable markets

The company:
Carillion is one of the UK's leading support services companies with a substantial portfolio of Public Private Partnership projects and extensive construction capabilities. The Group has annual revenue of over 5billion, employs around 50,000 people and operates across the UK, in the Middle East, Canada and the Caribbean. In the UK, Carillion's principal market sectors are Defence, Education, Health, Facilities Management & Services, Rail, Roads, Building, Civil Engineering and Utilities Services. In the Middle East, Carillion's principal market sectors are Construction and Facilities Management. In Canada and the Caribbean, the Group's main sectors are Health, Roads Maintenance and Construction. Carillon's portfolio of equity investments in Public Private Partnership projects includes projects in the UK and Canada, particularly in the Defence, Education, Health and transport sectors. Carillion is an equal opportunities employer.