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At A Glance
Drawing on your supervisory experience, you will assist the Retail Manager in the day-to-day running of the shop ensuring that there is a clear focus on profitability and the company's high standards are achieved.
What You'll Be Doing
For our customer
As part of the management team, you will create and encourage a positive impression of First Choice Retail through leading by example in every area of customer service. You will communicate openly and easily to show the customer that you value them by actively seeking to enhance information given to them by yourself and the team at every opportunity.
For our company
Assisting with the overall running of your travel shop, and assuming responsibility for the sales and/or foreign exchange departments when required, your strong supervisory and management skills will enable you to lead by example, motivate and develop the team to meet its targets.
You will ensure that all areas are resourced appropriately in order to provide un-rivalled travel advice and unbeatable customer service at all times.
What We're Looking For
Essential
* Experience of promoting services and products to customers
* Experience in a customer focused environment
* Confident communicator on an individual and group basis with excellent interpersonal skills and an enthusiastic and positive manner
* Team player
Desirable
* Experience of managing staff at a supervisory level
* Retail travel knowledge
What We Can Offer You
* Competitive salary with excellent bonus/commission earning potential
* Excellent career prospects
* Initial and on-going training
* Yearly incremental holiday concessions
* Heavily discounted travel from various travel companies
* Generous discounts off TUI Travel products and services (including friends & family discount)
* TUI Travel contributory pension scheme
* Generous holiday entitlement
* Life Assurance
* Educational
* Uniform
* Season ticket loan
* Childcare vouchers
* Share Incentive Plan
* Recommend-a-friend bonus
* Free Travel Insurance
Job Division: Mainstream
Location: TS-Swanley
thomson assistant retail manager swanley full time retail customer services sales travel tourism sale services confident communicator interpersonal skills enthusiastic positive manner team player
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