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Service Desk Analyst (SDA) Job expired
Basic job- Recruiter
- Plan-Net Services
- Job term
- Permanent
- Job hours
- Full time
An exciting opportunity has arisen for a Service Desk Analyst working for a Technical Services Company, working within a number of Blue Chip clients in the Banking and Finance sector in the City.
Job Details…
We are looking for a Service Desk Analyst who is looking to break into to the Banking and Finance sector within the I.T industry.
Experience and Skills…
* Logging calls and details into call logging system.
* Basic Active Directory account administration e.g. password resets.
* Basic troubleshooting of common IT software products.
* Ability to fix 30%+ of all calls first time.
* Ensure the client is kept fully up to date on outstanding issues.
* Prioritise nature of calls according to local Service Level Agreements (SLAs).
Essentials…
* Minimum of 1 year's helpdesk or service desk experience.
* Understanding and working knowledge of Microsoft Office suite. [contact details removed] * Understanding and working knowledge of Microsoft Windows XP.
* Understanding of Active Directory.
* CompTIA A+, MCP or similar accreditation or training.
Apply now for immediate interview
- Status
- Job expired
- Posted
- Reference
- 7663
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