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5 years + Desktop support experience Excellent customer service delivery (telephone and face-to-face) Excellent telephone
manner Experience of using call logging software Expert knowledge of Microsoft based desktop operating system with
emphasis on Windows 7 / XP / Vista Experience with using and troubleshooting Outlook and Office 2010 / 2007 / 2003 within
a network environment Good understanding of PC hardware set-up and configuration Experience in Firewall creation of ports
and tested, VPN creation and troubleshooting Experience of Active Directory administration - users \ groups creation,
edit and security Good working knowledge of the following operating systems: - Windows Server 2008 / 2003 / 2007 Exchange
server 2010 / 2003 / 2007 implementation experience Excellent network skills Symantec backup exec configuration and
maintenance skills Daily system checks, servers, backups and firewalls experience Thorough documentation skills MCITP
qualification ITILv3 Foundation Driving license and be a car owner Minimum of C grades in English and Maths Monday to
Friday onlyMeridian Business Support are acting on behalf of our Clients as a Recruitment Business.
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