Recruiter

JOBG8

Location

Tyne and Wear

Job term

Permanent

Job hours

Full time

Capita are recruiting for a Telephony Architect to join a central government department on a high profile programme of
work. This contract is for approximately 12 months and will be primarily based in Newcastle with some travel to London
and the North West.

This role is for a Telephony Architect to provide technical assurance around the emerging design for Telephony (Identity
Assurance) (TIDA) and Telephony Self-Service (TSS) and associated Services and to provide technical input and assurance
to the Agile workshops covering the telephony solution for the programme.

Due to the secure nature of this role and the urgency of the requirement current SC Clearance is required. The successful
applicant will be an expert in Telephony identity architecture and may have gained this experience in the finance/banking
or public sectors or other industries that use telephone based identity confirmation checks.

Main Duties/Responsibilities
* Production and maintenance of TIDA and TSS architecture and principles.
. Technical assurance on supplier proposals and detailed designs for telephonic components
. Technical assurance of 3rd party providers of TIDA, TSS and related Services
. Technical support to telephony agile workshops.
. Identification of telephony and identity risks and management of mitigation activities against those risks.
. Input and support to security accreditation work around the new TIDA, TSS and related solutions.

Skills/Experience Required
* Demonstrable experience of telephonic standards, IP telephony, speech and related data integration technologies, CTI,
SIP protocols and products. Preferably Genesys platform.
. CLAS membership desirable
. Hands-on experience of the design and delivery telephony and identity management solutions in a large
organisation/multi-supplier environment.
. Experience of managing IS Security, developing policies, procedures and guidelines in a major, complex multi-supplier
environment.
. Experience in the development, implementation and operation of IT Security Strategy within a large and complex
multi-supplier/multi-platform environment.
. Experience of Agile development desirable.
. Desirable - Working knowledge of government and cross government security including HMG Security standards, CESG GPGs
RSDOPS and IS/x standards, UK CNI
. A good understanding of the security implications arising from COTS packages eg Oracle E-business suite and cyber
defence hardware/software.
. Conversant with security best practices (including BS7799) and relevant legislation.
. Conversant with all areas of IT Security.
. Experience of using general system architecture frameworks such as TOGAF or Zachman
. Managing architecture across the life cycle
. Managing architectural and technical change to support HMG Security Accreditation processes

Formal Qualifications Required
BCS certificate in Information Security Management or a BSC in Computer Science, MSc in Information Systems Security or
equivalent qualification or relevant experience.
Knowledge of UK central government IT security standards and policies (eg CESG developed standards and guidance).

DESIRABLE -CESG Listed Advisor (CLAS), BS7799 Auditor, CISA (Certified Information Security Auditor) or Certified
Protection Professional (CPP) desired.

Additional Comments
Please note SC Clearance is required for this role.

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or
sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and
Employment Business. Applicants will be required to register with us.