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Experian currently have an exciting opportunity for an HRIS Analyst to join the Global HRIS team. Based in the UK & North
America, the team partner with HR and systems colleagues across the globe to provide support to users and resolve issues
to ensure the optimal use and performance of our HR systems.
Job Description
Provide Incident Management Support to ensure optimal use and performance of HRMS
* Provide & develop effective & efficient 2nd line incident management support processes
* Understand & represent user issues and liaise with other depts to investigate & resolve system errors
* Develop the Oracle Champion Network & support processes
* Deliver & analyse Service Measures to aid optimisation of systems
Maintain the accuracy & security of our core and people data
* Maintain core data across all HRMS
* Deliver & maintain robust audit processes
* Support the implementation of audit action plans
* Manage user access & investigate access queries to ensure the security of our people data
* Maintain systems related documentation & content
Manage the delivery of Change Requests to deliver business requirements
* Develop & support effective & efficient change management processes
* Understand users current & future needs and gather detailed business requirements
* Co-ordinate users & the delivery of UAT for Change Requests & Oracle patches/upgrades
Support the delivery of strategic initiatives & continuous improvements
* Review all systems and related processes to ensure optimal use and performance of HRMS
* Ensure the effective & efficient implementation and deployment of systems & functionality across the business
* Experience of previous systems administration is a requirement of this role as is working knowledge of Oracle HR
applications
Person Specification
* You'll need to be able to demonstrate the ability to build relationships across different functions and regions; with
a willingness to build and share your knowledge and expertise as part of a global team.
* Equally, we expect you to use your initiative and take ownership of your day-to-day activities, seeing these through
to completion with a high level of accuracy and attention to detail.
* You'll need to demonstrate a strong customer focussed approach, to be able to understand and interpret customer
requirements and at the same time challenge and manage their expectations when appropriate.
* You'll need to be an excellent communicator with the ability to present analysis and findings clearly & concisely.
* You'll be able to demonstrate a range of analytical skills and the ability to draw conclusions and action plans based
on your analysis of data.
* You will need to possess well developed PC skills, particularly in spreadsheet applications (Microsoft Excel).
* Experience of previous systems administration is a desirable requirement of this role as is working knowledge of
Oracle HR applications.
* Previous experience of delivering systems related continuous improvement initiatives through a project life cycle;
including needs analysis, gathering business requirements, testing, implementation and support would also be an
advantage.
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