Recruiter

Crystal

Location

United Kingdom

Job term

Contract

Job hours

Full time

At a Glance
Part of the TUI Travel Group, SkiBound is a tour operator which has been specialising in school and adult group travel
for over 28 years. As well as our locally run hotels, SkiBound operate ClubHotels that are exclusive properties run by
English speaking staff.

Our ClubHotels offer a relaxed and social atmosphere to ensure that groups receive a friendly, fun, value for money
holiday. The ClubHotels are situated in various resorts across the French Alps. All our resorts offer something
different, from traditional French charm to lively and well established.

The purpose of this role is to work closely with the Hotel Manager ensuring the profitable and efficient day-to-day
running of the hotel.

Responsibilities

Customer Focus

* Daily contact and public relations with guests.

* Manage smooth operation of restaurant and Bar service with an upfront approach.

Interpersonal

* Liaise with head office and colleagues to ensure accurate, up to date information is held in the resort.

* Ensure good communication links between yourself and your staff.

People Management

* To carry out effective personnel management with regard to staff training, staff communication, implementation of
rotas, tasks and duties.

* To supervise work carried out by staff and necessary corrective action.

* To manage staff welfare i.e. accommodation, meals, payroll information.

* To follow disciplinary procedures.

Commercial Awareness

* To maximise revenue in all areas of the hotel including restaurant, food and beverage, room usage and ancillary
sales.

* Adhere to budgets at all times.

* Stock controls for kitchen, cleaning products and bars.

* Operation of Bureau de change

* Cash control and ensure the safe handling of all monies taken on behalf of the Company.

* Order food and beverage stocks liaising with necessary staff (i.e. head chef)

* Order correct cleaning products, monitor stock control and give necessary training to staff to ensure the correct
usage of these products.

Procedural Knowledge

* Comply with administrative information required by local authorities or the company.

* Setting and monitoring standards of cleanliness and hygiene in all hotel areas.

* Operating the necessary schedules carries out ensuring effective maintenance.

* To ensure correct allocation of rooms.

* Ensure effective supervision of kitchen operations in conjunction with the Head Chef

* Maintain a safe working environment in and around the hotel at all times Ensuring all outside areas is kept clear of
snow and ice.

* All fire detection equipment; fire fighting equipment and fire exits must be kept in full working order and checked
weekly.

Working conditions

* All duties will take place in and around the Hotel.

* You will work 6 days per week with one day off as allocated by your manager.

* Hours will vary each day so flexibility is required.

* Your performance will be monitored throughout the season, through direct guest feedback (mainly through teacher/group
leader questionnaires).

* Your Manager will also give you formal and informal appraisals.

Requirements

* Must have a British/EU passport and National Insurance card.

* Hold a valid European Health Insurance Card.

* Have a UK/Irish bank account.

* Basic experience of written and conversational French is desirable.

* Bar and restaurant experience at a supervisory level

* Ski/Snowboarding experience preferred.

What We Can Offer You

* Seasonal contract (Winter)

* Shared accommodation

* All meals included

* Full Season lift pass

* Free use of Ski Equipment

* Ski Insurance

* Travel to and from France

* 1.5 days off per week

* Uniform

* All year round working opportunities both overseas and in the Excellent career prospects within the TUI Travel Group

Job Division: Specialist & Activity

Location: France


assistant manager 2012 13 france summer students winter holiday travel hospitality tourism gap year seasonal sports adventure ski snowboarding experience preferred