Recruiter

Modern Business Solutions

Job term

Contract

Job hours

Full time

Our Client is a large, global, forward thinking company that is currently at the forefront of its products and service.
The location is just outside of the Cambridgeshire border in Haverhill Suffolk

Crem Recruitment are recruiting for a Customer Services Advisor to work within a busy but lively office. This post is a 1
year maternity cover and ideally will be starting as soon as possible.

You will be required to facilitate and co-ordinate at a local, national and global level. Liaising with regional and
global Account Managers, to provide excellence in Customer Support.

Job Role

Providing assistance to a team of Account Managers

Log and maintain business opportunities in the company's own bespoke database

Preparing offers, quotes and pricing

Maintain and complete product, customer and pricing submissions accurately to ensure these are reflected in the
operational systems

Ordering samples

Tracking samples and dealing with relevant paperwork accordingly

Providing assistance in preparing presentations

Coordinating as required to deal with complaints

Working with account managers to set the pricing of new products

Co-ordinate the request of customer enquiries

Keeping the customers up to date with relevant information



Key Skills

You will have experience in a Customer Service role

Ideally you will have used the computer based system, SAP (although not essential)

Work well under pressure

Ability to work as a team and individually

Have excellent communication skills

You will have excellent time management with meeting strict deadlines

You will be computer literate

This role is available as soon as possible and interviews will take place in Haverhill following a short listing process

Please advise of your salary expectations when applying