Recruiter

JOBG8

Location

Belfast

Job term

Permanent

Job hours

Full time

Fantastic Opportunity to work for a market leader, and support a world class IT and Computer Peripheral manufacturer,
where you will be supporting German and English speaking customers with product support via telephone, chat and email.

* Start date 15th June * Relocation Support * Virtual Interview Process - APPLY TODAY *

Our client is a professional and committed employer with a global international presence which offers a great working
environment, support and generous package promising you that if you work hard to meet and exceed your goals they will
work even harder to repay you; with the recognition, career development and pay packet you deserve.

The role

We are currently recruiting for a tier 1 tech support professional who is fluent in written and spoken German and English.
Immediate start dates available

Responsible for delivering excellent customer/technical support for the configuration and use of a range of well known
branded products ( including, but not limited to, software application packages, operating system levels, hardware and
supported equipment).. Under direct supervision, in a contact centre environment, the Technical Support Representative
will use computer-based tools as well as their own problem-solving skills to identify, research, isolate, and resolve
customer issues. Communication with the customer will be either verbally via telephone or in written form, such as
e-mail, letters, faxes, chat and forums.

Work Experience

* Preferably previous experience working in a call centre environment.

* Consumer electronics or IT sector is a benefit.

Education/Certification

* High school education (or equivalent) with engineering or computing focus, if applicable.

Essential Language Skills

* Fluent in written and spoken German or French and English

Location

Belfast is a vibrant cosmopolitan city based in the North of Ireland, part of the United Kingdom. Compact and economical
the cost of living is around 30%+ less than other UK and Irish Cities. UK taxation system is around just 21% of earnings
-much lower than some other European countries. Belfast attracts international brands in retail and business sectors.
Serviced by two airports and located 2 hours from Dublin city centre. We would be delighted to put you in touch with
other people who have relocated here from abroad for a more independent point of view

Interview Proces

Interviews will be held remotely via on-line tests and tele-conference calls to aid convenience to candidates. Relocation
reimbursement package of up to 150 (Euros) available to cover costs of travel to the UK, accommodation for first 7
nights provided.

Benefits include Basic salary of 15,000 GBP plus bonuses (15% =17,500 pa (equivalent to 19,000)) (take home aprox
1250pm). 3% contributory pension scheme, free private health insurance, free on-site parking, staff discount scheme which
includes heavily discounted Gym membership, subsidised canteen. Long term prospects to move within the organisation -
worldwide.